LDA Meal Plan Analyst - VolCard - UTK

This position provides comprehensive financial and operational support by leading advanced reconciliations across multiple institutional ledgers, ensuring accuracy, compliance, and strong internal controls. The role monitors financial performance through variance analysis, manages daily transaction balancing across systems, and resolves complex discrepancies to maintain data integrity. Responsibilities include developing and enhancing financial reporting tools, overseeing cash management and deposit processes, and supporting transparency and audit readiness. Additionally, the position serves as backup to the VolCard Supervisor, assists staff, and handles credential-related functions, while contributing to budgeting, forecasting, and year-end close activities in alignment with organizational and strategic financial objectives.

Financial Reconciliation and System Insight

• Independently perform advanced financial reconciliations comparing Banner, CS Gold, and Meal Plan Manager. Ensure all student meal plan transactions balance. Identify any discrepancies in data being transferred between systems and seek resolution. Collaborate with Vol Dining, VolCard Team, and OIT about any programming changes requested. Validate changes have the desired outcome.

• Verify transactions in DASH are accurate and match CS Gold. Identify any questionable charges or credits. Seek resolution between systems including processing journals in DASH. Make necessary adjustments in CS Gold as approved.

• Provide accurate, up-to-date reporting to ensure payments to Aramark and to students are accurate. Ensure collections from students are entered in Banner in a timely manner.

• Analyze Meal Plan Manager system along with the needs of Vol Dining and VolCard. Make recommendations towards new Meal Plan system functionality. This may require travel to other schools for demonstrations.

Required Qualifications

• Education/Experience:
  3 years of experience in an accounting position with reconciliation of accounts as a requirement OR an associate's degree and a year of experience in an accounting field.

• Knowledge, Skills, Abilities:

Preferred Qualifications

• Education/Experience:
  Prefer a bachelor's degree in business/accounting with experience in reconciling accounts.

• Knowledge, Skills, Abilities:
  Knowledge of SQL and/or MS Access. Preferred knowledge of Banner. Preferred knowledge of reconciling ledgers. Strong Accounting Skills.
  

Work Location

• Location: Knoxville, TN

• Onsite
  

Compensation and Benefits

• UT market range: MR06

• Anticipated hiring range: $46,000 - $48,000

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Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted on or before 10/25/2026

• Resume
  

About The College/Department/Division The VolCard serves as the passport to campus. A campus identification and access credential for students, staff, and faculty, the VolCard is accessible via mobile devices. The VolCard grants entry to housing facilities, dining services, academic buildings, and campus events such as graduation. It includes a declining balance account that can be used at vending machines, on-campus meal locations and POD stores, off-campus merchants including grocery stores, and at VolShop locations. The VolCard Office oversees the issuance and management of the credential, ensuring smooth and reliable service. Additionally, the office is responsible for managing vending services across campus.