What are the responsibilities and job description for the LDA - Communications Associate - Office of Communications and Marketing - UTK position at University of Tennessee, Knoxville?
Job Description
The Communications Associate is a member of the Media and Internal Relations team within the Office of Communications and Marketing. This is a one-year, limited duration appointment position. The Media and Internal Relations team works to promote and protect the brand of the University of Tennessee, Knoxville, through critical communications, issues management, and internal communications content planning and execution. This position works to promote university news, operational updates, and other key messages to internal audiences through the employee and student internal newsletters.
Responsibilities
Internal Communications
Required Qualifications
Preferred Qualifications
Application Instructions
For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.
About The College/Department/Division
The Office of Communications and Marketing is dedicated to advancing the university’s reputation. Staff members support the institution’s mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.
The division comprises several cross-functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.
About Us
Additional Information on all postings provided by UTK
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
The Communications Associate is a member of the Media and Internal Relations team within the Office of Communications and Marketing. This is a one-year, limited duration appointment position. The Media and Internal Relations team works to promote and protect the brand of the University of Tennessee, Knoxville, through critical communications, issues management, and internal communications content planning and execution. This position works to promote university news, operational updates, and other key messages to internal audiences through the employee and student internal newsletters.
Responsibilities
Internal Communications
- Contributes to content development and planning for both the student and employee electronic newsletters, intranet and broadcast emails
- Writes first drafts of content and edits content submitted by colleges and units from across campus for both the student and employee electronic newsletters.
- Builds and distributes the student electronic newsletter and employee electronic newsletter using Marketing Cloud, the university’s Customer Relationship Management System (CRM) and Emma
- Logs and tracks media requests and university responses
- Helps coordinate and gather information to respond to student media requests
- Assists in monitoring traditional media and social media mentions of the university
- Helps build daily listening reports of media coverage for university leadership
- Compiles data for electronic newsletters and intranet to assist department and office leadership in development of content strategy
- Assists with compiling data and information for office quarterly reports
Required Qualifications
- Bachelor’s degree
- Entry-level position
- Understanding of communication to varied audiences
- Basic understanding of working with traditional and emerging media
- Knowledge of the university brand and communication standards
- Passion for communications
- Organizational skills sufficient to plan and manage multiple projects
- Ability to work and communicate effectively with cross-functional teams and stakeholders
- Ability to meet deadlines on both long- and short-term assignments, projects, and goals
- Represents the university in a professional manner
- Interacts well with campus partners, office staff, and UT administrators
- Provides and is receptive to feedback and constructive criticism
- Works independently and in a group setting
Preferred Qualifications
- Bachelor’s degree in journalism, communications, public relations, or related field
- Familiarity with higher education landscape
- Knoxville, TN
- This is an onsite position with some hybrid work schedule flexibility
- UT market range: MR06
- Find more information on the UT Market Range structure here
Application Instructions
For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.
About The College/Department/Division
The Office of Communications and Marketing is dedicated to advancing the university’s reputation. Staff members support the institution’s mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.
The division comprises several cross-functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.
About Us
Additional Information on all postings provided by UTK
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!