What are the responsibilities and job description for the Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK position at University of Tennessee and Careers?

Assist all customers at the retail Copy, Print & Mail center with the following: Mailing domestic, international letters, Copying, and Wide Format printing. USPS packages. Sell stamps and postage. Operate postage meters and apply correct postage to outgoing mail and packages. Sell money orders and special USPS services such as certified and registered mail. Must be trained to perform all functions at the Copy, Print & Mail to include handling cash and cash register, maintaining stamp inventory, selling USPS services and supplies, processing money orders and completing daily deposits and USPS Form 1412. Open and operate the Campus Shipping Store as needed. This position will also require Passport Acceptance Agent training to assist in processing passport applications for faculty, staff, students and the public. Operate postage meters and process special mailings to ensure the correct postage for each class of mail has been applied. Receive and sort all classes of mail and packages. Assist with mail finishing projects, working in Copy & Print receiving files, setting up copiers or wide format machines and other tasks duties as assigned.

This person identify all classes of mail, estimate the cost for shipping and complete all postal forms for the contract mail unit.
Work with the public in a retail environment for transactions of Copying, Print, Mail, Passport, Notary, and TSA checkpoint office.
Set-up and operate postage meters, weigh and apply appropriate postage to all classes of mail. Set-up and evaluate files to print to multi functional copier, or wide format plotter.
Cut, laminate, and mount wide format prints to form core, coroplast.

Required Qualifications:

High School Diploma or GED
One year of printing service work experience

Preferred Qualifications:

1 Year Customer Service in retail
Ability to work independently and collaboratively with others
Experience working in the public sector, specifically public education

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Apply for this job

Receive alerts for other Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK job openings

Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK

What are the responsibilities and job description for the Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK position at University of Tennessee and Careers?

What is the career path for a Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK?

Job openings at University of Tennessee and Careers

Not the job you're looking for? Here are some other Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK jobs in the Knoxville, TN area that may be a better fit.

We don't have any other Customer Support Specialist Copy/Print/Mail/Passport Services - University Printing and Mail - UTK jobs in the Knoxville, TN area right now.

AI Assistant is available now!