What are the responsibilities and job description for the Staffing/Security Manager, Colonial Life Arena position at University of South Carolina?
The University of South Carolina is seeking a dynamic, high-energy, and strategic leader who thrives in fast-paced environments to serve as Staffing and Security Manager for the iconic Colonial Life Arena and Carolina Coliseum. This is an exciting opportunity to play a key role in the operational excellence and guest experience behind some of the region’s premier live entertainment, athletic, and special event experiences. From sold-out concerts and championship athletics to campus and community events, this position plays a critical role in ensuring safe, seamless, and memorable experiences for every guest who enters our venues.
Key Responsibilities
• Lead event staffing operations in partnership with Event Managers, overseeing front- and back-of-house staffing plans for concerts, athletics, special events, campus programming, and other venue activities.
• Recruit, hire, train, schedule, retain, and supervise event staff, building a professional, service-focused team capable of delivering exceptional guest experiences in a fast-paced event environment.
• Oversee venue security operations for both event and non-event activities, ensuring adherence to established security policies, procedures, industry best practices, and risk management protocols.
• Coordinate with contracted staffing providers, local first responders, and public safety officials to develop and implement comprehensive staffing, security, and emergency support plans that ensure events operate safely and smoothly.
• Serve as a key member of the venue management team, collaborating across departments to anticipate staffing and security needs, proactively address challenges, and support seamless event execution.
• Develop and implement staffing and security best practices while participating in event planning and post-event evaluations to strengthen operational efficiency, enhance safety, and elevate the overall guest and client experience.
• Lead event staffing operations in partnership with Event Managers, overseeing front- and back-of-house staffing plans for concerts, athletics, special events, campus programming, and other venue activities.
• Recruit, hire, train, schedule, retain, and supervise event staff, building a professional, service-focused team capable of delivering exceptional guest experiences in a fast-paced event environment.
• Oversee venue security operations for both event and non-event activities, ensuring adherence to established security policies, procedures, industry best practices, and risk management protocols.
• Coordinate with contracted staffing providers, local first responders, and public safety officials to develop and implement comprehensive staffing, security, and emergency support plans that ensure events operate safely and smoothly.
• Serve as a key member of the venue management team, collaborating across departments to anticipate staffing and security needs, proactively address challenges, and support seamless event execution.
• Develop and implement staffing and security best practices while participating in event planning and post-event evaluations to strengthen operational efficiency, enhance safety, and elevate the overall guest and client experience.
Minimum Qualifications: Requires a bachelor’s degree in a job related field and 4 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications: Experience in the sport and entertainment field, including experience with event staffing, venue security, public safety coordination, or large-scale event operations.
The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Preferred Qualifications: Experience in the sport and entertainment field, including experience with event staffing, venue security, public safety coordination, or large-scale event operations.
The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.