What are the responsibilities and job description for the Human Resources Assistant - SSO Human Resources - USA Health Shared Services position at University of South Alabama Health System?
Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities
- The Human Resources Assistant performs administrative work for the HR department including scheduling, maintaining files, responding to inquiries both written and in person, and answers frequently asked questions from applicants and employees.
- Responds to questions regarding standard policies, benefits, the hiring process, and refers more complex questions to the appropriate service area or senior-level HR staff.
- Assists with record maintenance and provides clerical support for all employees in the department.
- Assists with day-to-day operations of the HR function by providing clerical and administrative support to Human Resources staff.
- Displays professional customer service, conflict management and employee relationship skills to prospective, current, and former employees
- Supports all internal and external HR related inquiries or requests such as problem-solving procedures, complaints, coordination of communication with candidates and current employees, and assistance with policies and procedures.
- Maintains digital and electronic records of employees including processing new and replacement badges, processing I9 changes, and updating personnel information.
- Assists employees with general benefits related inquiries and directs information requests for more complex benefits related needs to the appropriate benefits team member.
- Uses Banner system to provide and validate employee information as needed to appropriate internal (HR) and external (organization) employees.
- Provides assistance with the employee ID (J#) creation process as needed.
- Assists with performance management procedures including documentation of corrective action, data entry, and response to internal inquiries.
- Schedules meetings, interviews, HR events and maintains agendas as requested by HR management.
- Maintains employees files including current documentation and termination paperwork.
- Keeps up to date with the latest HR trends and best practices.
- Ability to work in multiple HR Health System Offices as needed to provide coverage for others during vacations, etc.
- Completes all mandatory department, educational and hospital requirements
- Adheres to current Infection Control and Safety Standards
- Regular and prompt attendance
- Ability to work schedule as defined and overtime as required
- Related duties as assigned
Additional Information
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications
- High School Diploma or equivalent and 5 years experience as a Human Resources assistant, staff assistant, secretary or related Human Resources or administrative position. Required
- Comparable combination of education and experience may substitute for the above requirements.
Equal Employment Opportunity Employer
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.