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Slate Coordinator, Graduate & Student Success

University of Scranton
Scranton, PA Full Time
POSTED ON 5/25/2026
AVAILABLE BEFORE 6/25/2026
University of Scranton

Slate Coordinator, Graduate & Student Success

Non-Discrimination Statement

The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.

About

The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:

Elizabeth M. Garcia

Title IX Coordinator

Office of Institutional Compliance & Title IX

Institute of Molecular Biology & Medicine, Suite 315

elizabeth.garcia2@scranton.edu

(570) 941-6645

https://www.scranton.edu/compliance-titleix/

The University of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University. The University’s mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at https://www.scranton.edu/about/jesuit-tradition/index.shtml.

Department

Admissions

Job Purpose

Applicants must be authorized to work for any employer in the U.S. Immigration sponsorship will not be offered for this position.

The Slate Coordinator, Graduate & Student Success supports the configuration, maintenance, and daily operations of the institution's Slate CRM system for graduate admissions and student success initiatives. This entry-level role focuses on data management, communication workflows, reporting, and system support to ensure an exceptional experience for prospective graduate and enrolled students.

Essential Duties

  • Assist with configuration and maintenance of Slate forms, portals, workflows, populations, queries, and events related to graduate recruitment and student success initiatives
  • Support communication campaigns (email, SMS, portal messaging) for graduate prospects, applicants, and enrolled students
  • Maintain and update application workflows, document management processes, and review queues
  • Perform data imports, exports, and data quality checks to ensure system integrity
  • Support graduate admissions processes, including application setup, decision workflows, and enrollment tracking
  • Collaborate with Student Success stakeholders to configure retention and engagement tools within Slate (e.g., alerts, advising workflows, onboarding communications)
  • Assist in creating dashboards and reports for enrollment funnel metrics, student engagement, and retention outcomes
  • Build and maintain Slate queries and reports for internal stakeholders
  • Provide ad hoc data extracts and analytics to support strategic planning and assessment
  • Partner with Financial Aid, Institutional Research and IT to ensure data consistency between Slate, Banner/SIS, and other institutional systems
  • Provide day-to-day support to Graduate Admissions and Student Success users, including troubleshooting and documentation
  • Develop and maintain user guides and training materials for Slate functionality
  • Assist with training staff on best practices in Slate usage and data entry standards
  • Identify opportunities to streamline workflows and enhance automation within Slate
  • Stay current on Slate features, releases, and best practices and recommend enhancements
  • Participate in cross-functional projects related to CRM strategy, student lifecycle management, and digital transformation initiatives

Additional Skills Required

  • Strong attention to detail and commitment to data accuracy and integrity
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Excel or Google Sheets; familiarity with databases and reporting tools is a plus
  • The ability to uphold human dignity and respect by recognizing each person’s worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
  • Must be able to respect, support and contribute to the University’s Catholic and Jesuit mission

Minimum Education Requirements

  • Bachelor’s degree is required

Preferred Education

Minimum Job Experience Requirements:

  • One (1) year of experience with Slate CRM

Preferred Qualifications

  • Experience in higher education admissions, student success, or enrollment management
  • Basic knowledge of HTML, SQL, or data visualization tools (e.g., Tableau, Power BI) is a plus
  • Demonstrated interest in CRM systems, data analytics, or enrollment strategy

Years of Experience: 1

University Classification: Professional

FLSA Classification: Exempt

Schedule/Work Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required.

Full Time/Part Time: Full-Time

Annual Schedule: 12

Special Instructions To Applicants

Posting Number: S1003P

Open Date: 02/27/2026

Close Date: 03/20/2026

Open Until Filled: No

To apply, visit https://universityofscrantonjobs.com/postings/8647

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