What are the responsibilities and job description for the Secretary/Receptionist position at University of Rochester, Strong Memorial Hospital?
Performs complex secretarial and administrative duties, in a fast-paced environment with minimal direction and considerable latitude for independent judgment, in support of the clinical, educational, and academic programs. Responsibilities include time and calendar management, telephone triaging and management, and information/data support
Receives incoming patient telephone calls for surgeon(s) and nurse practitioner(s), managing and/or resolving various scheduling/coordination issues and answering questions as needed. Coordinate scheduling of patients at multiple practice sites; coordinates referrals for consults. Obtains patient medical records to facilitate patient care. Triages telephone calls from patients and referring physicians to surgeons, residents and nurse practitioners.
QUALIFICATIONS:
High school diploma plus minimum of two years post high school education or three years relevant experience required. Equivalent combination of education and experience acceptable. Excellent interpersonal skills, organizational skills, and working knowledge of word processing and spreadsheet applications required. Experience in medical office setting required. Excellent customer service skills is a must.
Job Types: Full-time, Temporary
Pay: $15.00 - $17.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $15 - $17