Student Success Coordinator

Provides individual and group coaching, assessment, and evaluation to support academic success, a positive student experience and satisfaction to ensure retention. Creates and maintains a network of contacts within and external to the University to facilitate student success opportunities. Promotes and conducts success initiatives and engagement opportunities.

SCI-Office of the Dean

The SCI builds on a legacy of teaching and research excellence that started over a century ago. Today, our students, faculty, staff, alumni, and partners enable us to impact the University, Pittsburgh, and beyond. The Student Success Coordinator serves as a primary point of contact for students navigating academic, personal, and professional challenges throughout their educational journey. This role provides coaching, resources, and guidance that connect students with the support they need to thrive, from enrollment through graduation. The coordinator also builds and maintains relationships across university departments and external partners and leads initiatives and engagement opportunities designed to promote long-term student success.

Key Responsibilities

• Foster an inclusive and welcoming environment that encourages a strong sense of belonging among all students.
• Establish one-on-one relationships with students to provide personalized coaching and support for academic success.
• Facilitate the hiring, training, and supervision of peer tutors.
• Develop in-depth knowledge of campus resources in order to connect students with appropriate services, assist with problem-solving, and make referrals as needed.
• Design and deliver social engagement and academic success workshops and programming.
• Partner with marketing and communications to promote services and programming to students, faculty, and staff.
  
  

Essential Functions

The Student Success Coordinator serves as a primary point of contact for students navigating academic, personal, and professional challenges throughout their educational journey. This role provides coaching, resources, and guidance that connect students with the support they need to thrive, from enrollment through graduation. The Coordinator also builds and maintains relationships across University departments and external partners and leads initiatives and engagement opportunities designed to promote long-term student success.

Physical Effort

Must be able to sit or stand for prolonged periods of time. Must be able to lift and set-up for events.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category

Full-time regular

Job Classification

Staff.Student Support Coach

Job Family

Academic & Student Services

Job Sub-Family

Student Services

Campus

Pittsburgh

Minimum Education Level Required

Bachelor's Degree

Minimum Years Of Experience Required

2

Will this position accept substitution in lieu of education or experience?

Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional Details About Required Licensure/Certification

N/A

Work Schedule

Monday-Friday, 8:30am-5:00pm

Work Arrangement

Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range

$44,311-$59,083

Relocation Offered

No

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

Required Documents

Resume, Cover Letter

Optional Documents

Not Applicable