What are the responsibilities and job description for the Academic Advising Support Lead position at University of Pittsburgh?
Oversees day-to-day management of all academic support operations. Develops procedures for optimal operational efficiency and accuracy.
Greensburg Advising & Registrar
The Academic Advising Center consists of six full-time academic advisors dedicated to providing wholistic academic advising to students at all levels and in all majors at Pitt-Greensburg. The Academic Advising Center works closely with the Registrar's Office which manages student records, class schedules, and academic policy compliance to support student success from enrollment through graduation.
Essential Functions
The Academic Advising Support Lead serves as the primary point of contact for students, faculty, and staff visiting or contacting the Academic Advising Center. This position provides advanced administrative support which includes:
Physical Effort
The position is primarily sedentary, however, some walking on campus to attend meetings and/or events is required.
Some lifting under 25 lbs. may be necessary.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Assignment Category
Full-time regular
Job Classification
Staff.Academic Support Lead
Job Family
Academic & Student Services
Job Sub-Family
Academic Services
Campus
Greensburg
Minimum Education Level Required
Bachelor's Degree
Minimum Years Of Experience Required
2
Will this position accept substitution in lieu of education or experience?
Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional Details About Required Licensure/Certification
Prior experience in an office setting is essential. Experience working with Perceptive Content and PeopleSoft software is a plus.
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range
Minimum Hourly Salary of $20.50
Relocation Offered
No
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
Not Applicable
Required Documents
Resume, Cover Letter
Greensburg Advising & Registrar
The Academic Advising Center consists of six full-time academic advisors dedicated to providing wholistic academic advising to students at all levels and in all majors at Pitt-Greensburg. The Academic Advising Center works closely with the Registrar's Office which manages student records, class schedules, and academic policy compliance to support student success from enrollment through graduation.
Essential Functions
The Academic Advising Support Lead serves as the primary point of contact for students, faculty, and staff visiting or contacting the Academic Advising Center. This position provides advanced administrative support which includes:
- Maintaining and organizing student files in both physical and digital formats, including proficient use of Perceptive Content document management system;
- Managing placement and enrollment information and coordinating appointment scheduling for incoming students;
- Scheduling and managing appointments in Outlook and Pathways on behalf of six academic advisors;
- Supervising and providing guidance to student workers;
- Processing academic advisor assignments and changes for all Pitt Greensburg students in consultation with the Academic Advising Center Director;
- Tracking and processing student relocation and transfer requests in a timely and accurate manner;
- Processing program, plan changes, and reinstatements in PeopleSoft;
- Serving as the primary point of contact for in-person and phone inquiries, providing professional and informed support to students, families, prospective students, faculty, and staff;
- Supporting the Academic Advising Center Director with special projects, including mailings, campus outreach efforts, and programming related to Veteran and military-connected student services.
Physical Effort
The position is primarily sedentary, however, some walking on campus to attend meetings and/or events is required.
Some lifting under 25 lbs. may be necessary.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
Assignment Category
Full-time regular
Job Classification
Staff.Academic Support Lead
Job Family
Academic & Student Services
Job Sub-Family
Academic Services
Campus
Greensburg
Minimum Education Level Required
Bachelor's Degree
Minimum Years Of Experience Required
2
Will this position accept substitution in lieu of education or experience?
Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional Details About Required Licensure/Certification
Prior experience in an office setting is essential. Experience working with Perceptive Content and PeopleSoft software is a plus.
Work Schedule
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Work Arrangement
On-Campus: Teams that work on campus, in an office, or in a lab.
Hiring Range
Minimum Hourly Salary of $20.50
Relocation Offered
No
Visa Sponsorship Provided
No
Background Check
For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances
Not Applicable
Required Documents
Resume, Cover Letter
Salary : $21