Content Coordinator

Job ID: 7415465859
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Marketing Communications
Location: 600 Grant St, Pittsburgh, PA
Union Position: No
Salary Range: $ 24.66-42.57 USD

Are you detail-oriented, tech-savvy, and ready to kickstart your career in proposal content management? Join our team as a Content Coordinator and play a key role in maintaining and organizing the content that powers our RFP and RFI responses. This entry-level position is perfect for someone who loves structure, thrives on accuracy, and enjoys working collaboratively across multiple business lines. This is a fully remote role!

What You’ll Do

As a Content Coordinator, you’ll be the backbone of our Qvidian Proposal Automation system. You’ll ensure that our content repository is accurate, up-to-date, and ready to support proposals for UPMC Health Plan, UPMC WorkPartners, and government products . While writing isn’t your primary focus, you’ll have opportunities to edit and refine content, making sure it reflects the latest information.

Here’s what your day-to-day will look like:

• Keep our content organized and updated: Upload approved content, edit existing content, remove duplicates, and update key properties like keywords and review dates.
• Collaborate with experts: Work with Subject Matter Experts (SMEs) to maintain compliant and accurate proposal content.
• Support the team: Assist the Proposal Management team with production tasks and ad hoc projects.
• Solve problems: Partner with Qvidian tech support to resolve issues and keep things running smoothly.
• Train and guide: Help end users understand Qvidian best practices and assist with training materials.
• Stay proactive: Monitor quality metrics and support scheduled content updates.

What We’re Looking For

• Proficiency in Qvidian and experience with content administration.
• Strong organizational skills and the ability to handle extensive data entry.
• Proficiency in Microsoft Office ; writing/editing experience is a plus.
• Bonus points for experience in proposal development, insurance industry knowledge, or familiarity with AI platforms.

• A team player who works well with Sales, Account Management, and SMEs.

  Ready to take the first step in your career? Apply today and join a team that values precision, collaboration, and innovation.

• Bachelor's Degree in Computer Science, Marketing, Communications, Business Management, English, Technical/Professional Writing, or related field with minimum of 1 years of professional experience in one of the above-mentioned fields OR 4 years of experience in one of the above mentioned fields.
• Proficiency in Qvidian and minimum of 1 year of experience maintaining a content repository, preferred.
• Experience with Microsoft Office applications.
• Background in Insurance or other Professional Services industry preferred
• Content administration skills, organizational skills, ability to work well in a team-oriented environment, ability to simultaneously coordinate multiple project timelines.
  
  Licensure, Certifications, and Clearances:
  Preferred: Current PA Health and Accident insurances sales license or become licenses within 18 months of hire
  
  
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary : $25 - $43