Assistant Director, Financial Aid

Title: Assistant Director, Financial Aid

Employee Classification: Asst Director, Financial Aid

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Financial Aid & Schol-Gen

Department: UNT-Financial Aid-164860

Job Location: Denton

Salary: Salary Commensurate with Experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families.

Position Overview

This position is responsible for the operational management of an assigned team within Financial Aid & Scholarships (FAS). Duties include oversight of daily operations, budget monitoring and assisting with budget allocation, internal and external communications, development and implementation of departmental assessments/measures of initiatives and programs, and regulatory compliance monitoring. The Assistant Director drives the development, implementation, evaluation, and continuous improvement of departmental initiatives and processes, while ensuring full compliance with all applicable federal, state, institutional, and regulatory requirements. Through strong leadership, collaboration, and accountability, this role fosters a high-performing team environment that supports student success, advances organizational goals, and safeguards the integrity and effectiveness of financial aid operations.

Minimum Qualifications

Bachelor's degree in related field and four years of professional related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Proficiency in MS Office. In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. Ability to problemsolve, multitask and organize in a fastpaced collaborative environment. Ability to effectively communicate. Develops and maintains effective working relationships. Remains current in profession.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications: Thorough knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate). Thorough knowledge of Federal and State rules and regulations related to functional area (or ability to rapidly assimilate). Prior experience with PeopleSoft. Strong problem solving skills. Strong critical thinking skills. Ability to communicate effectively with populations verbally and in writing. Ability to develop and maintain effective working relationships. Ability to work independently. Knowledge of safety and security precautions appropriate to work performed. Ability to sit for extended periods of time.

Required License/Registration/Certifications

Job Duties

• Manages day to day operations and acts as primary contact for assigned team. Hires, trains, supervises and evaluates a team of employees within SFAS.
• Assists with planning, implementing, evaluating and controlling assigned function.
• Develops, implements, coordinates and maintains multiple financial aid and scholarship processes within a team and provides expertise within these areas of specialization.
• Educates on and determines eligibility for and awarding all aspects of federal, state and institutional financial aid and scholarship. Analyzes and processes financial aid and/or scholarship applications and determines eligibility for all aid programs according to federal, state and institutional regulations, policies and procedures. Implements and manages methods of work activity to assure compliance.
• Responsible for communication with a wide variety of internal and external stakeholders in the resolutions of complex issues, liaising between parties, educating on relevant policies and regulations, and following up as appropriate.
• Maintains and applies knowledge of SFAS Policy Manual and procedures and keeps abreast of information that impacts the functioning of the SFAS department through the reading of related literature and by attending and participating in meetings and conferences. Proposes changes to policy, when needed, based on changes to regulations and programs.

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday through Friday, 8-5pm, with occasional nights/weekends.

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.