Human Resources Operations Associate

General Description/Primary Purpose

The Human Resources Operations Associate provides administrative and operational support to the HR department and assists with the day-to-day execution of HR processes. This role supports the efficient delivery of HR services by maintaining accurate records, assisting with New Employee Orientation (NEO), coordinating routine activities, and serving as a first point of contact for employees and stakeholders under the guidance of senior HR operations staff.

Job Functions

• Provide front desk and intake support for HR Operations, including staffing coverage and triaging inquiries received through ServiceNow and the HR general mailbox.
• Ensure Front Desk, Onboarding sessions, and NEO sessions are staffed
  
  

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• Assist with recruitment processes, including posting job openings, scheduling interviews, and coordinating candidate
  
  

communications.

• Maintain HR booking calendar and coordinate meetings
  
  

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• Prepare, organize, and maintain search materials and documentation throughout the recruitment process in accordance with established
  
  

procedures.

• Timely process NEO and onboarding paperwork in Workday
• Maintain and update employee records in HR systems and personnel files to ensure accuracy and compliance.
  
  

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• Support onboarding and New Employee Orientation (NEO) activities, including preparation of new hire paperwork, coordination of orientation logistics and materials, employee communications, and completion of assigned Workday processing/ reporting.
  
  

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• Perform data entry and assist with the preparation of routine reports, dashboards, and HR metrics.
  
  

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• Respond to general employee inquiries and route more complex issues to the appropriate HR staff member.
  
  

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• Support HR space organization, asset tracking, and coordination of supplies and
  
  

inventory.

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• Assist with maintaining the HR service booking calendar and providing scheduling support as
  
  

directed.

Support student workers and temporary staff by providing task assistance and escalating issues to HR Operations leadership as needed.