Data and Systems Analyst

General Description/Primary Purpose

The Data and Systems Analyst enables data informed decision making across the Small Business Development Center by integrating analytics, reporting, and system oversight to support operational effectiveness and demonstrate client and economic impact. The role translates complex data into meaningful insight that guides strategy, performance measurement, and continuous improvement.

Key Responsibilities

Business Intelligence and Strategic Reporting

• Data Visualization:Design, develop, and maintain dynamic dashboards and reports using Power BI to visualize key performance indicators (KPIs) for the center, regional trends, and client demographics.
  
  

```{=html}

```

• Data-Driven Strategy:Extract and analyze complex datasets from multiple operational systems to identify trends, regional economic needs, and operational bottlenecks.
  
  

```{=html}

```

• Stakeholder Presentation:Translate technical data into clear, accessible formats for center leadership, consultants, and regional stakeholders to guide strategic planning and resource allocation.
  
  

Systems Administration and Database Management

• CRM Management:Serve as an administrator for the centers database, ensuring system health, structural integrity, and optimal performance.
  
  

```{=html}

```

• Workflow Optimization:Evaluate current information systems and implement improvements for data entry, storage, and retrieval processes within the database.
  
  

```{=html}

```

• Custom Reporting:Build and automate custom reports and dashboards to track daily center operations and consultant engagement metrics.
  
  

```{=html}

```

• Data Integrity:Conduct regular data audits, cleanups, and validation checks to maintain a high-fidelity database environment.
  
  

Client Impact Assessment and Analytics

• Performance Tracking:Develop analytical frameworks to evaluate client business metrics before and after consulting interventions.
  
  

```{=html}

```

• Economic Impact Modeling:Quantify the real-world impact of SBDC services by tracking changes in marketing trends and overall business growth.
  
  

```{=html}

```

• Predictive Insights:Utilize historical client data to identify patterns in successful business outcomes and provide consultants with data-backed recommendations for future client engagements.
  
  

Marginal Functions

• During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off campus location or place of residence and other duties as assigned.
• General administrative duties as assigned.
  
  

Required Qualifications

Master's or Bachelor's degree and 2 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Statement(s) of Understanding

This position requires a background