Admissions Representative

Salary/Position Classification

• $42,000 annual, Exempt
• 40 hours per week
• This position will work onsite the Grand Forks, ND campus.

Purpose of Position

The Admissions Representative is responsible for the recruitment of undergraduate and graduate students to the University of North Dakota. The position delivers the UND recruitment message to his/her territory’s high schools and community colleges, working closely with prospective freshman and transfer students, their parents, and high school guidance counselors. Admissions Representatives support the Admissions recruitment mission and the overall mission of the University. The messages conveyed and strategies employed will be consistent with an overall strategic student recruitment plan.

Duties & Responsibilities

• Communicate extensively with prospective students
  • Carry out recruitment strategies and cultivate interest among prospective students and families, to meet goals set by the University for transfer and freshman applications, admits, and enrolled.
  • Represent UND at college fairs, outreaches, and other events.
  • Develop and foster relationships with students and their families through on- and off- campus events and on-going communication.
  • Disseminate information effectively and with accuracy.
  • Answer inquiries from prospective students and families regarding all elements of the recruiting decision, including admission, registration, academic programs, transfer credits, financial aid/scholarship, housing and residence life.
  • Accurately portray university educational programs, expected outcomes, student services, and financial considerations to students, parents and educators.
  • Deliver group presentations about the benefits of attending the University of North Dakota.
  • Be familiar with objectives, requirements and content of all programs offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
  • Consistently conduct follow-up with all enrollments to assure successful matriculation.
  • Serve as an overall representative of the University, both on- and off-campus, to prospective students, families, and secondary school counselors.
  • Build rapport and education about UND’s benefits to students with high school counselors, principles, teachers, etc. to help promote UND to prospective students.
  • Assist with the development of a specialized communications and recruitment campaign that will target high-ability incoming applicants.
  • Facilitate Virtual Campus Visits as needed.
  • Provide Campus Tours as needed and have the ability to pass the Driver's training requirement.
• Maintain a recruitment territory and travel to schools and community colleges within territory
  • Travel to high schools and community colleges in the fall and spring seasons to present information on UND and meet with students, parents and guidance counselors/academic advisors.
  • Devise an effective travel plan in coordination with Assistant Director. Make travel arrangements within the budget guidelines and while being a good steward of University resources.
  • Maintain contact with prospective students and their families through the entire admission process using direct mailings, phone, email, text and other forms of communication.
  • Document communications in Hobsons Connect CRM.
  • Create off-campus events in territory to assist with the recruitment of prospective students.
• Assist University Admissions Office with processing and other general office duties.
  • To ensure timeliness of application processing assist with linking transcripts, review missing documents, and assist with communication as needed.
  • Proactively identify, analyze, and improve upon existing business processes within position and/or within Enrollment Management Unit (University Admissions, One-Stop Student Services, and Student Finance).
  • Use data to identify priorities and monitor outcomes.

Required Competencies

• Demonstrated ability to work independently and as a team player.
• Excellent verbal and written communication skills.
• Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
• Strong communication and public relations skills including the ability to express ideas clearly, in a convincing and credible manner.
• Demonstrated ability in problem solving, sound decision making, and critical thinking skills.
• Ability to see ideas and projects through to completion.
• Ability to represent the University in a professional manner
• Ability to relate to and develop rapport with a diverse range of students as well as high school & college counselors/advisors.
• Familiarity with programs and services offered at UND.
• Ability to load and transport admissions materials, displays and other equipment (lift up to 40 pounds).
• Ability to travel to remote locations and work a varied schedule with flexible evening and weekend hours during peak recruitment season.

Minimum Requirements

• Bachelor’s degree
• Experience with Microsoft Office Suite software, email, and Internet.
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• One year working in customer service or training.
• Experience directly related to successful college recruitment & promotion.
• One or more years’ experience in marketing, public relations, or sales.
• Experience using a Customer Relations Management (CRM) system

To Apply

Please submit resume and cover letter along with the UND application.

Administrative Assistant II

Administrative Assistant II

Customer Service Assistant II