What are the responsibilities and job description for the Director of Technical Services - 1317 position at University of North Carolina Pembroke?

Director of Technical Services - 1317

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Please see Special Instructions for more details.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Position Details

Position Information

Division	Academic Affairs
Department	Library Services
Working Title	Director of Technical Services/Assistant Dean
Vacancy Type	Exempt Professional Staff (EPS)
Min T/E Requirements	MLS from a School of Library and Information Science accredited by the American Library Association.
FTE	1
Recruitment Range	Salary commensurate with education and experience
Anticipated Hiring Range	Salary commensurate with education and experience
Position #	1317
FLSA Status	Exempt
Months per year	12
Is this a grant funded position?	No
If yes, please indicate the end date of the grant.(if applicable)	N/A
Primary Purpose of Organization Unit	Director of Technical Services provides leadership over the operations and management of the technical services functions and oversight. The Technical Services unit supports the library's acquisition, management, budget allocation, organization, discovery, licensing, and ongoing access to print and electronic resources
Primary Purpose of Position	The Director of Technical Services provides leadership over the areas of Technical Services: Collection Development and Acquisitions, Cataloguing, Library Systems, and Special Collections and Archives.
Job Description	The Director of Technical Services provides leadership for the effective operation, workflow, strategic and operational planning, and budgetary oversight of the Technical Services unit. The position provides collaborative leadership for collection development, acquisitions, cataloging, systems, special collections, and electronic resources and works across the library and university to ensure that library resources are effectively acquired, managed, discoverable, accessible, and aligned with the university's teaching, learning, and research needs. Provides primary leadership for the Technical Services unit, including collection development and acquisitions, cataloging, systems, electronic resources, and special collections. Directly supervises two librarians, four technicians, student workers, and interns. Oversees human resource functions for the unit, including recruitment, hiring, onboarding, daily supervision, performance management, employee development, and continuing professional development. Establishes clear expectations and priorities and conducts regular meetings to communicate work assignments, performance expectations, and strategic priorities. Manages the lifecycle of the library's physical and electronic collections, including acquisition, implementation, maintenance, evaluation, inventory, discovery, accessibility, and withdrawal of resources. This includes government documents and special collections. Applies current knowledge of digital collections, collection management tools, content management systems, integrated library systems, and electronic resource platforms. Maintains expertise in Ex Libris Alma and related supporting products and systems. Provides leadership in acquisitions and collection management practices in support of accreditation standards, academic program development, and the university's instructional and research needs. Develops data-driven collection analysis and reporting for accreditation, IPEDS, ACRL surveys, FDLP reporting, annual reports, funding requests, and other institutional needs. Develops and implements an annual acquisitions plan and monitors expenditures, encumbrances, and budget activity throughout the fiscal year. Manages grant expenditures, special allocations, and additional funding projects as assigned. Develops, implements, and evaluates policies, procedures, workflows, and training materials to support effective and consistent Technical Services operations. Maintains formal liaison relationships with academic divisions to support collection development and ongoing collection assessment. Meets annually with campus stakeholders to communicate collection needs, solicit faculty input, and evaluate resource priorities. Participates in campus committees, prepares reports, and undertakes special projects in support of library and university priorities. Provides leadership in the management of electronic resources, including databases, e-books, streaming media, electronic journals, and other digital resources. Monitors resource access and discoverability and collaborates with appropriate library and campus personnel to troubleshoot authentication, proxy, access, and technical issues. Monitors and evaluates publisher and vendor products, services, pricing, and performance. Leads or participates in contract negotiations, licensing agreements, renewals, and procurement processes; coordinates contract review with the appropriate university offices, including Legal Affairs, and follows established institutional signature and approval protocols. Maintains current knowledge of copyright law, licensing requirements, and intellectual property considerations affecting library collections and electronic and media resources. Maintains an active role in state and regional library consortia to support collaborative purchasing, pricing negotiations, renewals, resource evaluation, and shared collection initiatives. Participates in regional and state initiatives of the University Library Advisory Council (ULAC) of the UNC System, including shared catalog and shared collections projects. Participates in donor relationship development and collaborates with University Advancement regarding potential library resource donors and related initiatives. Provides occasional evening and weekend coverage as needed to support library operations.
Management Preference	Five years academic library experience with a minimum of three years in a supervisory role. Experience with data analysis, report writing, outreach and promotion of resources, staff development, budget management, and resource sharing.
Lic or Certification required by statute or regulation	N/A

Posting Information

Job Opening Date	10/30/2026
Job Closing Date
Open Until Filled	Yes
Posting Category	Professional
Posting Number	EPA01188
Quick Link to Posting	https://jobs.uncp.edu/postings/13846
Special Instructions to Applicants	This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process. UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Applicant Documents

Required Documents

C V/Resume
Cover Letter
Other Document

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
- Agency Referral
- American Librarian Association (ALA)
- Association of Fundraising Professionals
- BlacksInHigherEd.com
- Career Builder
- Chronicle of Higher Education
- Cosida
- CUPA HR
- Disabled in Higher Ed
- Disability Website (Other)
- Educause
- Glassdoor
- HigherEdJobs
- Indeed
- Inside Higher Ed
- Journal of Blacks in Higher Education
- LinkedIn
- Monster
- NACUBO
- NativeAmericansInHigherEd.com
- Native Hire
- NCAA Market
- NC Works Online / One Stop Center
- Newspaper
- Personal Referral
- Placement Exchange
- SACUBO
- Society of Human Resources Management (SHRM)
- StudentAffairs.com
- UNC Collaborative Website
- UNC Pembroke Online Employment System
- Veterans Advantage Jobs & Career Network
- Veteran Website (Other)
- VeteransInHigherEd.com
- Vocational Rehab
- Women in Higher Education
- Website - Other
* How many years' experience do you have acting as a supervisor?
- 0
- 1-2
- 2-4
- 5-7
- 8-9
- 10-12
- 13-14
- 15-17
- 18-20
- 21-23
- 23-25
- 26-28
- 28-30

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin.

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