What are the responsibilities and job description for the Financial Aid Compliance Counselor position at University of North Carolina Charlotte?
Financial Aid Compliance Counselor
Applicant Documents
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
Posting Specific Questions
General Information
| Vacancy Open to | All Candidates |
|---|---|
| Employment Type | Permanent - Full-time |
| If time-limited, note appointment end date | |
| Hours per week | 40 |
| Months per year | 12 |
| Position Number | 001120 |
| NC Salary Grade Equivalency | NC10 |
| Classification Title | Administrative Support Specialist - Advanced |
| Working Title | Financial Aid Compliance Counselor |
| Salary Range | $40,665 - $50,831 |
| Anticipate Hiring Range | $40,665 - $50,346 |
| FLSA Status | Non Exempt |
| Division | Academic Affairs |
| Department | Enrollment Management (Adm) |
| Work Unit | Financial Aid Operations |
| Work Schedule | 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval. |
| Primary Purpose of Position | The primary purpose of the Financial Aid Compliance Counselor position is to: Monitor student activity for students enrolled in Part of Term Courses and complete required processing tasks. Perform essential processing including identifying relevant students, communicating with students, and submitting students for withdrawal processing. Identify and finalize students that need reverse processing and re-awarding. Serve as the primary contact for Course Program of Study (CPoS) at Charlotte, adjusting aid based on eligible courses and ensuring federal compliance. Process aid adjustments for thesis and repeat coursework. Manage all unofficial withdrawals at the end of each term. Support student success by ensuring accurate and timely financial aid processing. Provide backup support for federal file processing, study abroad, transient study, and withdrawal workflows. Offer guidance to students, parents, and campus partners regarding financial aid policies and procedures. Fulfill assigned responsibilities that enhance the effectiveness and service quality of the financial aid office. |
| Minimum Education/Experience | Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
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| Other Work Responsibilities |
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| Departmental Preferred Experience, Skills, Training/Education |
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| Necessary Licenses or Certifications | |
| Work Location | Reese Building |
| Posting date | 04/08/2026 |
| Closing date | 04/15/2026 |
| Proposed Hire Date | 05/18/2026 |
| Contact Information | |
| Special Notes to Applicants |
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Required fields are indicated with an asterisk (*).
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How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
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Where did you learn about this posting?
(Open Ended Question)
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Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?
- Yes - I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
- No - I do not have at least a high school diploma /GED and at least one year of related office experience.
- *
Do you have experience in working with Course Program of Study (CPoS) or Part of Term processing? If so, please explain your experience.
(Open Ended Question)
- *
Do you have experience with R2T4 calculations? If so, please explain your experience.
(Open Ended Question)
- *
Do you have experience working with federal and state financial aid regulations? If so, please describe your experience.
(Open Ended Question)
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Which financial aid systems have you used (e.g., Banner, PeopleSoft, Jenzabar)? Please list the systems you have experience in.
(Open Ended Question)
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, gender identity or sexual orientation.
Salary : $40,665 - $50,831