Part-Time, Temporary Library Public Services Assistant

JOB This part-time, temporary position assists with the circulation department’s daily operations, including circulation functions and patron assistance. Responsibilities include responding to patron needs both in-person and through chat and/or email; ensuring adherence to the library’s and university’s policies and guidelines; working set scheduled hours and covering additional hours as needed; assisting with projects in the access services department and elsewhere in the library; and assisting with the supervision of student workers during assigned shift.

This position works evening shifts (Sunday-Thursday 9:00PM-1:00AM) and/or weekend shifts (Saturday 11:00AM-7:00PM; Sunday 2:00PM-10:00PM). Hours may vary during finals and summer schedules. EXAMPLE OF DUTIES

• Serve as the main point-of-contact during evening and/or weekend hours;
• Maintain excellent customer service with students, faculty, staff, and the general public;
• Maintain communication with supervisor and other staff;
• Maintain familiarity with the library website and databases in order to assist patrons;
• Contact the appropriate parties when integrated library system or campus network is down;
• Work closely with the entire library staff, students, faculty, and administrative staff to ensure smooth and cooperative working relationships between the library and the entire campus;
• Perform all other duties as assigned.

ADDITIONAL DUTIES:

• Work with librarians and staff on various projects including as requested;
• Serve on departmental committees as requested;
• Assist with maintaining collections in an orderly fashion.

SUPPLEMENTAL INFORMATION Applicants must upload a cover letter and resume at the time of application as well as provide contact information for at least three professional references (including email addresses). For questions, please email employment@una.edu or call 256.765.4291 and select option #2. Selecting an option other than #2 will result in a delayed response.