What are the responsibilities and job description for the Access Control System Supervisor position at University of Nebraska Medical Center?
Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number:
Staff_14670
Department
Public Safety 50000755
Business Unit
Business & Finance
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday, 8:00 AM - 4:30 PM
Remote/Telecommuting
Hybrid (part-time working on site, part-time working off-site)
Position Summary
This position is predominantly involved in the technical and system analytics of the Lenel OnGuard Access Control software and system for UNMC, Nebraska Medicine and UNO. This position also carries customer service responsibilities within the system as well as providing additional support to the Photo ID portion of our operation. This position also supervises four staff, two in the Photo ID operation and two involved with the IT high-level aspects of the card access system.
The technical portion is responsible for managing and providing technical support for the Lenel OnGuard access control software, managing the access control server, and Microsoft Structured Query Language (SQL) Server database. The customer service portion is responsible for printing all identification badges for UNMC/Nebraska Medicine, assigning electronic building access, and providing related customer support.
This position provides identification and building access services for approximately 40,000 students, employees, medical staff, volunteers and affiliates in order to ensure a safe and secure workplace at all three entities.
Position Details
Additional Information
Posting Category
Operations
Working Title
Access Control System Supervisor
Job Title
Information Technology Associate (Para)
Salary Grade
IT16H
Appointment Type
C2 - REG OFF/SERV HRLY
Salary Range
$30.577 - $45.865/hourly
Job Requisition Begin Date
04/15/2026
Application Review Date
05/01/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
Associate's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
Computer Technology, Networking or related field.
(Will consider five years related education/experience)
(Will consider five years related education/experience)
Required Experience
3 years
If any experience is required, please specify what kind of experience:
In a technical customer service environment, such as help desk or call center.
(Will consider five years related education/experience)
(Will consider five years related education/experience)
Required License
No
If yes, what is the required licensure/certification?
NA
Required Computer Applications:
Microsoft Excel, Microsoft Word, Microsoft Outlook
Required Other Computer Applications:
Lenal OnGuard
Required Additional Knowledge, Skills and Abilities:
Advanced personal computer skills, including PC troubleshooting, software installation, and experience with Microsoft Windows and Microsoft Office
Database skills, such as importing and exporting data, writing SQL queries, and ODBC data connectivity
Creating custom reports using Crystal Reports
Installing and administering Microsoft SQL Server, and using SQL Server Management Studio
Basic Microsoft Server administration of users, groups, and permissions
Installation, configuration, and troubleshooting of printers and print drivers
Basic HTML and web content authoring
Familiar with digital photography and using graphics software such as Irfanview and Gimp
Customer Service:
Ability to follow complex policies and procedures with minimal supervision
Ability to make correct decisions by analyzing various pieces of information
Accurate data entry skills
Extremely detail oriented
Must be extremely reliable with an outstanding attendance record
Ability to communicate effectively with a wide variety of customers of various educational levels and nationalities
Preferred Additional Knowledge, Skills and Abilities:
Preferred Education:
Bachelor's degree
If any degree/training is preferred, please specify the type:
Computer Technology or Networking, Public Safety Personnel Management
Preferred Experience:
Lenel OnGuard Software or other similar Access Control System software.
Preferred License:
Yes
If yes, what is the preferred licensure/certification?:
Lenel OnGuard System Associate (LCA), Professional (LCP) or Expert (LCE)
Preferred Computer Applications:
Preferred Other Computer Applications:
NA
Preferred Additional Knowledge, Skills and Abilities:
NA
Email to a Friend
https://unmc.peopleadmin.com/postings/97533
Salary : $31 - $46