What are the responsibilities and job description for the Housing Operations Coordinator position at University of Nebraska at Omaha?
GENERAL REQUISITION INFORMATION
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Job Title
Housing Operations Coordinator
Job Grade
AB15H
Division
Student Life and Wellbeing
College/Dept
Residence Life
Department
Housing and Residence Life
Requisition Number
2026-00195
FTE (full-time equivalency)
100
Work Schedule
M-F; 8am - 5pm; limited evening and weekend work
Does the position provide the opportunity to work Remotely/Telecommuting?
No remote/telecommute opportunity
Appointment Term
12- 12/12 months
Is this position essential personnel according to the inclement weather policy?
No
Pay Information
$55,000
Pay Schedule
Hourly
FLSA Designation
Non-Exempt
Position Summary
The Housing Operations Coordinator is a mission-critical role that serves as the primary engine for department revenue and student onboarding. This position directly manages the high-volume of housing applications, contract execution, and roommate matching—processes that are essential to meeting occupancy goals.
Beyond administrative tasks, this role acts as the vital strategic link between UNO Housing and Scott Residential Management (SRM). By overseeing the seamless transfer of student data for SRM leasing, this position ensures institutional continuity and prevents placement errors. As we enter the peak summer cycle, this coordinator is indispensable for mitigating operational risks and ensuring a seamless move-in experience for the incoming cohort
Job Duties
Responsibility Area:
Applications, Reports, and Placements\
Duties:
Organize and process housing applications; create housing reports as needed; assign students to villages for placement, track deposits and activity fees, manage contract cancellations and replacements.
Percentage Of Time
30
Essential Function:
Yes
Responsibility Area:
Marketing and Recruitment\
Duties:
Coordinate, create and adapt Housing & Residence Life marketing campaigns and recruitment efforts to meet student needs and current marketing trends. Plan a yearly event schedule that includes virtual and in-person opportunities for students, their families, and the community.
Percentage Of Time
15
Essential Function:
Yes
Responsibility Area:
Clerical Duties\
Duties:
Clerical duties to include answering the HRL main phone line and responding to the HRL email address.
Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
Communication\
Duties:
Communication with parents, prospective students, UNO community, Scott Campus, etc.
Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
Send and Receive Housing Contracts\
Duties:
Send and receive all student housing contracts for University and Maverick Villages; plan roommate placements considering a variety of criteria to meet student needs; and create and evaluate effective communication with student residents and their families. Create and coordinate renewal contracts for residents, and work with summer interns and groups to accommodate housing needs.
Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
StarCare and StarRez\
Duties:
Coordinate with StarCare and UNO technical support on StarRez Portal troubleshooting and maintenance; run StarRez database reports as needed; and initiate conversations for process improvement.
Percentage Of Time
5
Essential Function:
Yes
Responsibility Area:
Supervisory Duties
Duties:
Supervise the Housing Residence Life Office Assistant and create a schedule to support department communication, clerical duties, and housing tracking systems. Supervise and schedule the student workers staffing the front desk at University Village Clubhouse and Maverick Village Clubhouse Housing Offices. Create and lead training sessions as needed.
Percentage Of Time
20
Essential Function:
Yes
Required and Preferred Qualifications
Required Education
Bachelor’s Degree in Student Affairs Administration, Business, or related field.
Required Experience
NA
Required License/Certification
NA
Required Additional Qualifications:
NA
Preferred Education
NA
Preferred Experience
Residence hall and supervisory experience to include experience working with students and parents.
Preferred License/Certification
NA
Preferred Additional Qualifications:
NA
Compliance Requirements
Credit Check
No
Motor Vehicle Licensing Validity Check
No
Pre-employment Physical Request and Assessment
No
Drug Screen
No
Salary : $55,000