Director of Counseling Services, Roo Wellness; Division of Student Affairs, 28874

Hiring Department

Roo Wellness a part of the Division of Student Affairs

Job Description

University of Missouri – Kansas City is an Urban, public research university with over 125 academic programs across 16 schools and colleges, including School of Medicine, School of Law and School of Education, Social Work and Psychological Sciences. The Psychological Sciences has an APA Accredited doctoral program in Counseling Psychology and in Psychology.

The University counseling services play a vital role in the well-being of students, particularly in today’s environment, where students face a multitude of stressors, such as academic pressure, financial difficulties, social isolation, and mental health issues.

The University is looking for a visionary leader to align and collaborate with UMKC leadership and be on the forefront of designing and implementing a bold and innovative redesign of University Counseling services to not only address these issues but proactively drive prevention and outreach. The position is responsible for offering evidence-based programs and services to support the mental health and well-being of students by embracing a holistic concept of mental health.

The responsibilities include development and implementation of campus counseling initiatives, overall supervision of clinic staff and trainees, delivery of clinical services, and ensuring administrative oversight of the APA accredited internship program in psychology.

Major Duties & Responsibilities

• Serves as an administrative leader of Counseling programs and fulfills various clinical responsibilities as a licensed psychologist.
• Provides strategic leadership and planning, management, and assessment of the Center's programs and services.
• Identifies, recommends, and implements evidence-based holistic care strategies that support the goal of student retention.
• Develops, implements, and maintains policies and procedures that are consistent with professional regulations and statutes, as well as best practices of evidence-based counseling and clinical service delivery.
• Serves as a resource for legal and ethical issues.
• Develops, administers, and analyzes continuous assessment of programs.
• Prepares and evaluates statistical, analytical, and narrative reports to be used for decision-making and program improvement.
• Supervises full-time therapists, student practicum and internship trainees, and graduate assistants.
• Work in collaboration with the Dean of Students and the Behavioral Intervention Team and in collaboration with other entities on the UMKC campus regarding student behavioral and emotional issues, classroom concerns and current behavioral health issues.
• Maintains and promotes the highest ethical and professional standards.
• Serves on the Behavioral Intervention/Care Team.
• Cultivates and maintains collaborative working relationships with external providers of mental health services for the purpose of referrals and/or the coordination of a continuum of care for students.
• Serves as the AUCCCD (Association for University and College Counseling Center Directors) institutional representative. Clinical Services
• Provides culturally sensitive and evidence-based individual and group counseling to students with a broad range of difficulties and diagnoses, including psychological, social, or other difficulties that interfere with students' academic and personal success.
• Provides walk-in crisis counseling for students in need.
• In consultation with the Dean of Students, provide crisis intervention and response during campus emergencies.
• Develop partnerships across campus to provide proactive educational outreach.
• Provides consultation and education for campus constituents about counseling issues.
• Participates in trainings and orientations for new students, faculty, and staff.
  
  

Business Operations

• Oversees the operations of the Counseling Center including management of administrative, operational, personnel, and financial responsibilities.
• Seeks out external funding sources (I.e., grants and gifts) to support outreach efforts.
• Oversees Titanium database and electronic record-keeping.
• Oversight of the Counseling Budget.
  
  

Minimum Qualifications

• A master's degree or an equivalent combination of education and experience
• At least 7 years of experience from which comparable knowledge and skills can be acquired is necessary.
• Licensed or license-eligible psychologist in the state of Missouri.
  
  

Preferred Qualifications

• A Doctoral degree in psychology is preferred.
• Minimum of three years’ experience working in a clinical counseling role, preferably in a university counseling center.
• Experience and comfort with crisis intervention and risk assessment for suicide, violence, substance abuse, and other psychological/behavioral emergencies.
• In-depth understanding of the changing demographics and the psychological challenges, and mental and behavioral health needs of college students is highly preferred.
• Experience in a college/university counseling center in an administrative, supervisory capacity with evidence of financial management and data collection.
• Experience implementing evidence-based clinical services.
  
  

Anticipated Hiring Range

The anticipated hiring range for this position has been established as starting at $125,000.

Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: 13

University Title: DIRECTOR II STUDENT SUPPORT SERVICES

To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application Deadline

The application deadline is March 2, 2026 at 11:59pm.

Community Information

Kansas City offers the best of both worlds—a vibrant, urban community with Midwestern appeal. The city’s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City’s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC’s campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children’s Mercy Hospital.

UMKC is proud to be “Kansas City’s university,” and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.