What are the responsibilities and job description for the Veteran Relations Support Specialist position at University of Missouri-Columbia?
Hiring Department
School of Law
Job Description
The Veteran Relations Support Specialist provides administrative and program support for the Veterans Clinic’s intake and referral process.
Duties Include, But Are Not Limited To, The Following
Serve as a point of contact for veterans; conduct initial prescreening; gather required information and documentation; explain the intake process and next steps
Monitor the intake pipeline; follow up regarding missing information, documentation, appointments, and outstanding requirements; ensure matters move through the established workflow
Create and maintain accurate records of communications with Veterans, including notes, statuses, documentation, and other data in LegalServer
Schedule intake appointments and callbacks and coordinate with attorneys, law students, and Clinic staff regarding pending matters and next steps
Support Tigers for Troops and other outreach events through pre-screening, scheduling, data entry, and post-event follow-up
Provide approved referral information and coordinate administrative referrals when the Clinic cannot provide assistance
Shift
8:00 am – 5:00 pm with some flexibility as approved by the Director of the Veterans Clinic
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Clerical and phone communications experience
Anticipated Hiring Range
Salary Range: $21.60 - $26.50 per hour
Grade: GGS 008
University Title: Program/Project Support Coordinator I.
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Application Materials
Resume, cover letter, and three references
Sponsorship Information
Visa Sponsorship Information
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
School of Law
Job Description
The Veteran Relations Support Specialist provides administrative and program support for the Veterans Clinic’s intake and referral process.
Duties Include, But Are Not Limited To, The Following
Serve as a point of contact for veterans; conduct initial prescreening; gather required information and documentation; explain the intake process and next steps
Monitor the intake pipeline; follow up regarding missing information, documentation, appointments, and outstanding requirements; ensure matters move through the established workflow
Create and maintain accurate records of communications with Veterans, including notes, statuses, documentation, and other data in LegalServer
Schedule intake appointments and callbacks and coordinate with attorneys, law students, and Clinic staff regarding pending matters and next steps
Support Tigers for Troops and other outreach events through pre-screening, scheduling, data entry, and post-event follow-up
Provide approved referral information and coordinate administrative referrals when the Clinic cannot provide assistance
Shift
8:00 am – 5:00 pm with some flexibility as approved by the Director of the Veterans Clinic
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and 1 year of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Clerical and phone communications experience
Anticipated Hiring Range
Salary Range: $21.60 - $26.50 per hour
Grade: GGS 008
University Title: Program/Project Support Coordinator I.
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Application Materials
Resume, cover letter, and three references
Sponsorship Information
Visa Sponsorship Information
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
Salary : $22 - $27