Medical Assistant Intermediate

Job Summary

This position is responsible for providing assistance in the delivery of patient care and cooperatively managing patient flow in a fast paced outpatient setting; performs testing and other complex diagnostic tests within the scope of practice; works with Occupational Health Services staff, to support clinic operations; and, works with the Health System and Campus departments to ensure all employees are managed appropriately.

Responsibilities*

Essential

• Manages patient flow by rooming patients according to OHS procedures
• Complete Patient intake that includes but is not limited to documenting chief complaint, measuring vital signs, height and weight, visual acuity tests, Strep screening, Snellen eye test, UA dip, POC testing, Audio and Spirometry testing, EKG's, and Injections
• Performs testing as applicable that includes, but is not limited to, administering and reading TB skin tests, Immunizations, Phlebotomy, and Ishihara test
• Clinic ordering and inventory of vaccines, equipment, etc.
• Accesses MCIR to obtain medical records as needed
• Drug Screens: For Cause, HPRP, Police pre-employment drug screens
• Performs New Employee Assessments according to the OHS virtual workflow
• Performs qualitative and/or quantitative Fit Testing- Tests and trains employees on the proper fit, use and care for N95 respirators, PAPR and other respiratory products as appropriate and defined by policy
• Maintains inventory stock and order at the direction of the MA lead and/or Manager
• Prepares patients for examinations
• Vaccine Management
• Assists in training new employees on clinic processes and procedures
• Utilizes equipment and tools required to perform job and assists in keeping equipment clean, and operating per manufacturer guidelines
• Provides general clerical support and completes data entry as directed
• Obtain, record and relay medical test results to providers
• Determines the necessity within an established guideline for immediate attention for patient conditions of an urgent nature
• Provides medical surveillance testing and general clerical duties that support the medical surveillance program.
• Coordinates appointments within sub-specialties
• Maintains monthly expiration logs on all medical supplies
• Escort patients to X-ray, ED, etc.
• Acts as a preceptor to other medical assistants and be a highly functioning medical assistant.
  
  
  

Other Related Duties

• Practices within the scope of license, certification, or registration.
• Complies with all applicable continuing education requirements.
• Complies with all University of Michigan and departmental standards and expectations.
• Supports the department's commitment to continuous improvement activities and principles through positive and respectful contributions in all problem-solving and change processes.
• Performs other duties as assigned
  
  
  

Required Qualifications*

• High school diploma or GED
• Graduation from a medical assistant program or an equivalent combination of education and experience (3-4 years)
• Knowledge of basic medical terminology
• Experience in panel management including provider registry data and exception reports
  
  
  

Desired Qualifications*

• Occupational Health experience
• Health RX, MiChart and/or other electronic health record system experience
• Certification as a Medical Assistant
• Medical Terminology
• CPR Certification
• Phlebotomy Certification
• Certification in Pulmonary Function Testing and Audiogram or the ability to obtain within twelve months of hire
• Strong organizational and prioritization skills with ability to handle multiple responsibilities in a fast-paced environment
• Demonstrated effective problem-solving skills
• Demonstrated proficiency with computer skills, Microsoft Office software, Outlook and other applicable platforms
• Ability to complete basic clerical/support tasks, including proper telephone technique, typing, computer and data entry skills
• Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting
  
  
  

Work Schedule

Full-time, 40 hours per week

Work Locations

This Position Supports Occupational Health Services At Two Sites

• South Industrial
• Med Inn
  
  
  

Candidates must be flexible to work at either location based on clinic needs.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Physical Requirements

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations: ability to work in a sedentary position for long periods of time, ability to communicate/ exchange information, fine motor coordination/dexterity necessary for keyboarding or typing, and may require reaching, bending, twisting, stooping, moving about, lifting of up to 10 pounds, etc., with or without the use of assistive/adaptive devices. Able to use pressure squeezing nebulizer in 10-30 increments per fit test.

Occupational Hazard Information

Staff members may have routine exposure to all chemical inventory, inclusive of hazardous materials, including but not limited to: the office, hospital and clinics. Chemical inventory reference materials are available to all staff in the form of hard copy and on-line Material Safety Data Sheets.

Staff may carry out assignments at the hospital, clinics, campus departments and the OHS clinic. Staff may drive their personal vehicle and/or walk on uneven surfaces to these various work site locations in all weather conditions on a regular basis.

This description is intended to indicate the kinds of tasks and levels of work and/or difficulty that will be required of positions given this title and shall not be construed as declaring what the specific duties and responsibility of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under their supervision.

Supervision Received From

OHS Manager

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.