What are the responsibilities and job description for the SMG-MEDICAL RECEPTIONIST position at University of Michigan Health-Sparrow?
Job Opportunity Job ID: 51508 Positions Location: Lansing, MI Job Description General Purpose of Job: Perform Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.
Essential Duties
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Education
Requirements
Job Family Administrative/Clerical Requirements:
Shift Days
Degree Type / Education Level High School / GED
Status Full-time
Facility Sparrow Medical Group
Experience Level New Grad
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.
Essential Duties
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.
- Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.
- Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.
- Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.
- Maintain records/files, obtain authorization forms for services and release of records.
- Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).
- Assume preceptor role for new clerical assistants
Education
- High school diploma or GED
- Demonstrates knowledge of CRT keyboard to process transactions.
- 80% accuracy in demographic input
- Demonstrated excellent verbal and written communicaiton skills
- Ability to work in an EMR
Requirements
Job Family Administrative/Clerical Requirements:
Shift Days
Degree Type / Education Level High School / GED
Status Full-time
Facility Sparrow Medical Group
Experience Level New Grad