IT TRAINER

Job Opportunity Job ID: 52097 Positions Location: Lansing, MI Job Description General Purpose of Job: Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

The Entry Level IT Trainer independently manages training sessions, develops training materials, and assesses user proficiency. This role includes designing lesson plans, supporting go-lives, and working with stakeholders to update curriculum.

Essential Duties

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Develop and deliver comprehensive training sessions for end-users on system features and workflows.
• Design training materials, including handouts, user guides, and assessments.
• Proctor exams and document training results, reporting progress to stakeholders.
• Provide go-live support, assisting users with system functionality during the implementation phase.
• Collaborate with IT and clinical teams to ensure training content is aligned with current workflows.
• Assist with training environment testing and troubleshooting.
  
  

Job Requirements

Work Experience Basic familiarity in training, instructional design, or customer support.

Education

• High school diploma and a minimum of 3 years of training experience
• OR Associates degree computer science, IT or related field and a minimum of 1 year of training experience
• OR Bachelors degree in computer science, IT or related field
  
  

Specialized Knowledge and Skills

• Proficiency in developing training materials and assessing user skills.
• Ability to independently conduct training sessions and manage user feedback.
• Strong communication skills for working with cross-functional teams.
  
  

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Requirements

Job Family Information Technology Requirements:

Shift Days

Degree Type / Education Level High School / GED

Status Full-time

Facility Match Any

Experience Level New Grad