What are the responsibilities and job description for the IT TRAINER position at University of Michigan Health-Sparrow?
Job Opportunity Job ID: 52097 Positions Location: Lansing, MI Job Description General Purpose of Job: Description:
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
The Entry Level IT Trainer independently manages training sessions, develops training materials, and assesses user proficiency. This role includes designing lesson plans, supporting go-lives, and working with stakeholders to update curriculum.
Essential Duties
This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Work Experience Basic familiarity in training, instructional design, or customer support.
Education
Requirements
Job Family Information Technology Requirements:
Shift Days
Degree Type / Education Level High School / GED
Status Full-time
Facility Match Any
Experience Level New Grad
Positions Location: Lansing, MI
Job Description
General Purpose of Job:
The Entry Level IT Trainer independently manages training sessions, develops training materials, and assesses user proficiency. This role includes designing lesson plans, supporting go-lives, and working with stakeholders to update curriculum.
Essential Duties
This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
- Develop and deliver comprehensive training sessions for end-users on system features and workflows.
- Design training materials, including handouts, user guides, and assessments.
- Proctor exams and document training results, reporting progress to stakeholders.
- Provide go-live support, assisting users with system functionality during the implementation phase.
- Collaborate with IT and clinical teams to ensure training content is aligned with current workflows.
- Assist with training environment testing and troubleshooting.
Work Experience Basic familiarity in training, instructional design, or customer support.
Education
- High school diploma and a minimum of 3 years of training experience
- OR Associates degree computer science, IT or related field and a minimum of 1 year of training experience
- OR Bachelors degree in computer science, IT or related field
- Proficiency in developing training materials and assessing user skills.
- Ability to independently conduct training sessions and manage user feedback.
- Strong communication skills for working with cross-functional teams.
Requirements
Job Family Information Technology Requirements:
Shift Days
Degree Type / Education Level High School / GED
Status Full-time
Facility Match Any
Experience Level New Grad