Insurance Verification Representative

Current Employees:

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CORE JOB SUMMARY The Insurance Verification Representative ensures that proper insurance authorizations are processed prior to patients’ appointments to ensure a smooth and efficient visit for the patients.

CORE JOB FUNCTIONS

Calls insurance companies and patients to verify insurance information. Obtains authorization for International patients. Verifies claims are mailed to the proper address. Contacts physicians or departments to obtain authorizations or referrals. Contacts patient to obtain additional information when necessary. Responds to customer inquiries regarding insurance coverage for services and processing of claims. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent required

Certification and Licensing:

Not Applicable

Experience:

Minimum 1 year of relevant work experience required

Knowledge, Skills and Attitudes:

• Ability to maintain effective interpersonal relationships.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).
• Proficiency in English & Spanish.
• Proficiency in EPIC/UChart, a plus.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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