Student Extern, Medical Assistant

Job Requirements

Job Summary

Provides entry-level support in various hospital departments such as Nutrition Services, Patient Transport, Radiology Transport, Environmental Services, and Patient Admissions. This position assists with essential hospital operations and gains exposure to clinical and non-clinical healthcare environments. Supervision is frequent, with training provided on departmental procedures and service excellence standards. This role supports the hospital’s mission by promoting a high standard of patient care and customer service.

Primary Responsibilities

• Assist in transporting patients and materials throughout the hospital.
• Provide support with food cart delivery and tray pickup in Nutrition Services.
• Perform cleaning and sanitizing duties in accordance with Environmental Services procedures.
• Observe safety protocols, including use of PPE and proper chemical handling.
• Communicate clearly and courteously with patients, families, and staff.
• Adhere to hospital and departmental policies on patient confidentiality and infection control.
• Perform routine equipment cleaning and identify/report malfunctions.
• Provide meal delivery support while maintaining sanitary food handling standards.
• Maintain workspaces in clean and organized condition.
• Assist in Radiology Transport including moving patients and helping technologists.
• Attend trainings and departmental meetings as assigned.
• Use hospital systems such as EPIC to log transports or tasks.
• Respond promptly and professionally to assignments.
• Follow procedures for safe lifting, pushing, and transferring.
• Perform all other duties as assigned.
  
  

Work Experience

Education & Experience - Required

• High school senior or second-semester junior. Must be able to read and write and follow specific instructions. CPR certification may be required for certain assignments and will be provided during onboarding.
  
  

Education & Experience - Preferred

• None specified.
  
  

Knowledge, Skills, & Abilities

• Ability to follow instructions with limited supervision.
• Acute hearing and strong verbal communication skills..
• Ability to maintain confidentiality and follow safety procedures
• Effective time management and task prioritization.
• Willingness to assist and accept guidance.
• Adaptability in various departments and work environments.
• Commitment to patient privacy and dignity.
• Ability to learn hospital systems and standard procedures.
• Capacity to perform physical tasks such as lifting, standing, and walking.
• Team-oriented with a service excellence mindset.