What are the responsibilities and job description for the Quality Specialist position at University of Maryland Medical System?
Job Requirements
Job Summary
Manages all aspects of Quality Improvement (QI) initiative administration and ownership to advance strategic initiatives under general supervision. Oversees QI initiative tracking and facilitates coordination across teams as new initiatives are introduced. Monitors progress, evaluates success metrics, and supports outcome reporting. Ensures compliance by reviewing and maintaining plans for all active initiatives.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
Education & Experience - Required
Job Summary
Manages all aspects of Quality Improvement (QI) initiative administration and ownership to advance strategic initiatives under general supervision. Oversees QI initiative tracking and facilitates coordination across teams as new initiatives are introduced. Monitors progress, evaluates success metrics, and supports outcome reporting. Ensures compliance by reviewing and maintaining plans for all active initiatives.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
- Facilitate discussions to generate ideas, identify issues, and secure commitment on recommendations.
- Ensure compliance with all data and reporting requirements, including adherence to deadlines.
- Support the development, implementation, and reporting of QI initiatives.
- Assist with quality assurance tools and processes; maintain awareness of initiative interdependencies to anticipate potential impacts.
- Monitor QI initiatives for issues and risk factors, ensuring quality control of processes and deliverables.
- Assist in the preparation and presentation of QI initiative-related data and reports for all levels of the organization.
- Track and maintain documentation in collaboration with QI initiative leadership.
- Build and sustain effective networks with internal and external subject matter experts, including managers and clinical leaders.
- Coordinate and facilitate Qi initiative meetings and communications to achieve milestones and meet deadlines.
- Perform all other duties as assigned.
Education & Experience - Required
- Bachelor’s degree.
- One year of initiative coordination experience.
- Experience in business administration, healthcare leadership or related field from which comparable knowledge and abilities have been obtained is strongly preferred.
- Healthcare experience.
- Demonstrated ability to lead and manage QI initiatives, including planning, organizing, and directing completion within defined scope, budget, and timelines.
- Strong strategic thinking skills with the ability to structure and manage complex initiative work and develop innovative, practical solutions to challenging problems.
- Skilled in client relationship management and oversight of execution and reporting; demonstrates exceptional customer service and responsiveness.
- Serves as a key resource for resolving issues, applying sound judgment in decision-making and escalation processes. Ability to achieve consensus and solutions through flexibility and collaboration with peers, stakeholders, and leadership.
- Proficiency with Microsoft Office Suite.
- Ability to structure and manage QI initiatives to meet stakeholder expectations, deliver measurable value, and mitigate risks. Skilled in understanding stakeholder needs and building commitment to established objectives.
- Effective verbal and written communication skills, capable of engaging all levels of the organization and producing clear, concise reports on complex issues.