Clinical Business Supervisor, RN

Reports to the Manager or Director of the unit. The Clinical Business Supervisor focuses on the efficient operations of the Perioperative & Procedural Services department and the performance of its administrative staff following UMMC Downtown and Midtown and departmental policies and procedures in the delivery of quality patient care in regards to administrative and business functions including but not limited to registration, staff and patient scheduling, supply chain, charge capture, administrative support, financial performance and compliance.

Primary Responsibilities

• Procedural Scheduling & Insurance Authorization - Provide clinical oversight of patient scheduling and insurance authorization staff and processes.
• Staff Supervision – Supervise administrative staff, ensure proper staffing, and identify training needs and support staff development.
• Financial & Charge Operations – oversee daily charge reconciliation staff and processes.
• Supply Chain & Contracts – oversee staff and process related to local requisitioning, facilitate new product requests, manage contract submissions.
• Department Operations & Compliance – Maintain compliant, efficient department operations per organizational and regulatory requirements.
• Perform all other duties as assigned.

Education & Experience - Required

• Registered Nursing License in the state of Maryland is required.
Three (3) years of supervisory experience.

Education & Experience - Preferred

• Nursing experience in surgical and / or procedural services preferred.

Knowledge, Skills, & Abilities

• Detailed knowledge of departmental functions and computer software applications.
• Excellent organizational skills, ability to prioritize own work and that of others.
• Highly effective communication, written and organization skills are required.
• Effective use of Microsoft applications.
• Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
• Acts to correct observed risks to patient safety.
• Reports adverse events and near misses to appropriate Manager / Director or other management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to the Manager / Director for implementation of changes