Equipment Loan Assistant/General Assistant

Albin O. Kuhn Library and Gallery

Position Overview:

The Equipment Loan Assistant/General Assistant reports to the Digital Media Lab (DML) Supervisor and supports the Circulation department’s loaner equipment program and provides high-quality customer service to Library users at the Circulation desk and DML.

Why Work at UMBC?

This position pays $19.33/hour.

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The Equipment Loan Assistant/General Assistant reports to the DML Supervisor and provides support to the Circulation department.

This is a full-time temporary/Contingent I position. The work schedule for this position is Tuesday–Saturday, 9:00 a.m. to 5:30 p.m. Scheduled hours may be subject to change based on updates to Library hours and/or staffing needs.

• Assists with maintaining the inventory, documentation, condition, storage, security, and labels of loaner equipment (e.g., laptops, headphones, cameras)
• Troubleshoots equipment issues using defined procedures and/or supervisor assistance
• Uses automated Integrated Library System or manual processes to loan, return, and renew Library materials and Interlibrary Loans
• Provides direction to patrons about accessing and using Library & Gallery services, including the catalog, printers, scanners, and other resources
• Opens and closes the Library & Gallery including the Digital Media Lab
• Responds to facility and patron issues, coordinating with appropriate departments and submitting incident reports as needed

• High School Diploma or GED
• One year of customer service experience
• Demonstrated ability to provide basic technical help to users about printing and related services
• Ability to work independently and to learn and operate common computing applications
• Excellent verbal, written, and interpersonal communication skills

• Bachelor's Degree
• One year of circulation experience in an academic library
• Experience with the lending and/or maintenance of non-traditional library materials such as laptops, cameras, or headphones
• Demonstrated ability to address building and security issues

A background check will be required.

Upload a resume and cover letter as part of the application.

This position pays $19.33/hour.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Full-time (40 hours/week).

The work schedule for this position is Tuesday–Saturday 9:00 a.m. to 5:30 p.m. Scheduled hours may be subject to change based on updates to Library hours and/or staffing needs

This is a temporary position. The initial contract is for six months with the possibility of renewal.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.