What are the responsibilities and job description for the UMaine Online Advisor position at University of Maine?
The UMaineOnline Advisor is responsible for providing direct advising support to students inquiring about and enrolled in online courses, undergraduate and graduate degrees, and certificate programs at the University of Maine. The Advisor serves as the primary point of contact for prospective UMaineOnline students from the point of inquiry to the completion of an online undergraduate or graduate program. The Advisor will ensure that UMaineOnline students are supported in all aspects critical to their success and retention, including services related to orientation, registration, proactive interventions, assessment of learning, and degree planning. The Advisor is a critical member of the UMaineOnline team, representing the needs of prospective and current online students. Typical hiring range for this position is $45,000 to $50,000 commensurate with qualifications and experience.
Complete Job Description
About the University:
The University of Maine is a community of more than 11,900 undergraduate and graduate students, and 2,500 employees located on the Orono campus, the regional campus in Machias, and throughout the state. UMaine is a land, sea and space grant university, and maintains a leadership role as the University of Maine System's flagship institution. UMaine is the state's public research university and a Carnegie R1 top-tier research institution, dedicated to providing excellent teaching, research and service for Maine, the nation and the world. More information about UMaine is at umaine.edu .
The University of Maine offers a wide range of benefits for employees including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability as well as retirement plan options.
UMaine is located in beautiful Central Maine. Many employees report that a primary reason for choosing to come to UMaine is quality of life. Numerous cultural activities, excellent public schools, safe neighborhoods, high quality medical care, little traffic, and a reasonable cost of living make the greater Bangor area a wonderful place to live. Visit the Maine Office of Tourism to learn more about what the Bangor region has to offer.
Qualifications:
Required:
- Bachelor’s degree in a related field required.
- Minimum of 3-5 years related experience, with a minimum of one year experience in an academic and/or career advising position.
- Experience in college student support; ideally, experience with online programs.
- Excellent initiative and organizational skills with the ability to work both autonomously and on a team.
- Effective interpersonal skills in a variety of environments and situations.
- Excellent written and oral communication skills.
- Demonstrated experience working with students, administrators, faculty, and members of the community.
- Demonstrated ability to utilize data to further mission goals.
- Knowledge and experience in maintaining a safe working/learning environment.
- Demonstrated experience tolerating a fast-paced, sometimes high-stress environment.
- Demonstrated understanding of the unique needs of distance students.
Preferred:
- Master's degree in Counseling, Higher Education, Secondary Education, or related field.
- Experience as an Enrollment and/or Academic Advisor for students in online programs.
- Experience working with CRM platforms (preferably Salesforce/TargetX) to create and maintain communication campaigns
- Experience conducting research and synthesizing for analysis
- Experience working with exclusively online/hybrid students.
- Experience collecting and organizing data (i.e., surveys, program evaluations, interviews, etc.)
- Experience offering success coaching in an academic setting.
Other Information:
To be considered for this position you will need to “Apply” and upload the documentation listed below:
1.) a cover letter which describes your experience, interests, and suitability for the position
2.) a resume/curriculum vitae
Candidates selected to proceed to the final stages of the search process will be requested to provide a list of names and contact information for references.
Incomplete application materials cannot be considered. Materials received after the initial review date will be reviewed at the discretion of the University.
For full consideration, materials must be submitted by 4:30 p.m. EST on May 4, 2026.
The successful applicant is subject to appropriate background screening.
Salary : $45,000 - $50,000