Director of Advancement Technology

Responsibilities:
The Director of Advancement Technology serves as the lead technical position for University Advancement, providing leadership for Advancement systems, databases, reporting, integrations, data governance, and technology initiatives. The Director leads a technical team and partners with Advancement leadership, Central IT, the UL Foundation, and campus stakeholders to develop and maintain technology solutions supporting fundraising and Advancement operations.
The position serves as the functional and technical administrator and subject matter expert for Ellucian CRM Advance and is responsible for the effective, secure, and strategic use of Advancement technology and data.
This is a hands-on technical leadership position that requires experience in diagnosing complex production issues, reviewing and developing SQL and database solutions, evaluating integrations and reporting logic, and providing direct technical support when needed. The person is a lead member of the Advancement Operations team and works cooperatively with other office staff to achieve University and Advancement goals. This position currently reports to the Associate Vice President, Development

Responsibilities:

• Supervise, mentor, and provide technical leadership to approximately 8–10 staff responsible for Advancement systems, integrations, reporting, and data operations, including technical review, prioritization, cross-training, and staff development.
• Lead technology projects through requirements gathering, design, development, testing, implementation, documentation, and ongoing support using Agile/Scrum or other methodologies and project management platforms.
• Lead database development, advanced SQL programming, code review, reporting, integrations, automation, and other data solutions supporting Advancement operations.
• Provide technical ownership and leadership for CRM Advance and related Advancement applications, including administration, configuration, development, integrations, upgrades, security, troubleshooting, performance, and ongoing enhancement.
• Design, oversee, govern, and troubleshoot integrations between CRM Advance, University enterprise systems, fundraising platforms, and third-party applications, including APIs, automated data exchanges, and file-based integrations.
• Establish and oversee standards for data governance, data integrity, security, documentation, testing, and system administration.
• Analyze Advancement business processes and partner with stakeholders to identify opportunities for improvement and translate business requirements into technical solutions.
• Provide technical direction, establish priorities, evaluate technology solutions, and contribute to Advancement's technology strategy and roadmap.
• Participate in technology planning, vendor and solution evaluation, software licensing and renewals, contract review, and Advancement technology budgeting.

Qualifications:
Required Qualifications:

• Bachelor's degree in computer science, information systems, business, or a related field, or an equivalent combination of education and experience.
• Five or more years of supervisory, management, or senior technical leadership experience in information technology, enterprise systems, data, or related environment.
• Five or more years of technical experience in database development, systems analysis, application development, reporting, integrations, or related information technology functions.
• Experience administering, developing, implementing, or supporting enterprise systems such as CRM, ERP, fundraising, or other business-critical applications.
• Demonstrated advanced proficiency in SQL and relational database development, including T-SQL in Microsoft SQL Server, complex queries, stored procedures, data transformation, troubleshooting, and performance optimization.

Preferred Qualifications:

• Master's degree.
• PMP certification or comparable project management credentials.
• Experience with Ellucian CRM Advance, Ellucian Banner ERP, or other higher education enterprise systems.
• Experience in philanthropy, fundraising, development, or nonprofit advancement, with knowledge of constituent management, gift and pledge processing, prospect management, and related business processes; higher education Advancement experience is preferred.
• Experience with reporting and business intelligence technologies such as Crystal Reports, Power BI, or comparable platforms.
• Experience with Microsoft Power Platform, JavaScript, JSON/XML, web technologies, APIs, cloud storage/services, and web-based or enterprise integrations.