Housing Administrator - Residence Life-East

Housing Administrator - Residence Life-East

Hiring Department: Residence Life-East

Location: Chicago, IL USA

Requisition ID: 1038569

FTE: 1

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: December 8, 2025

Salary Range (commensurate with experience): $60,000.00 - 65,000.00 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Under direction of the Assistant Director and or Area Coordinator, individuals who are classified as Housing Administrators assist in the execution and operation of complex housing programs including but not limited to the dissemination housing information to students, parents, other university departments, and concerned individuals; computer data input and retrieval related to maintenance of the housing information system database; and document production and processing, all of which are related to the daily management of university housing administrative operations.

Duties & Responsibilities:

Administrative:

• Coordinate building operations for Campus Housing to ensure safe and effective operations.
• Manage the Facilities Office including serving as receptionist, taking and relaying accurate messages, dispensing appropriate information, issuing and monitoring keys.
• Request, monitor and update custodial, housekeeping, maintenance, repairs, and telephone services.
• Work fluently in Key Watcher system to track, audit and complete necessary updates in conjunction with Student Affairs Technology.
• Work fluently in systems such as Star Rez, iBuy, Chrome River, EMS, and FMWeb.
• Serve as the primary contact for building related problems, report issues to Facilities Management and Technology Solutions, other campus partners and vendors to ensure repairs and services are completed timely and efficiently.
• Coordinate and follow-up with trades and/or outside vendors to ensure necessary work is completed.
• Coordinate with Campus Housing staff and other campus contacts as needed regarding facilities issues, updates, and emergencies.
• Assist in turn preparation of facilities as it relates to supply/inventory needs.
• Maintain and order necessary supplies and inventory for Facilities team to complete work.
• Implement and monitor health safety guidelines established in coordination with the UIC Environmental Health and Safety Office.
• Troubleshoot and resolve issues as needed before or during meetings in conjunction with Assistant Director of Conference Services & Affiliate Operations.
• Provide regular communication and updates to Campus Housing staff regarding activities and events in the West Area buildings.
• Maintain upkeep of reception area and common work spaces.
• Monitor mail and package distribution for the Area Office.
• Additional hours as needed for campus events, facilities preparation, student move-ins and move-outs.]

Supervision:

• Provide training, supervision, accountability, and evaluation of desk(s) staff and desk manager.
• Prepare and manage work schedules for proper desk and security coverage throughout the year.
• Assist with supervision and evaluation of Building Service Aides.
• Assist in the process of recruiting, interviewing, selecting and scheduling student employees.
• Develop, standardize, and implement training curriculum for direct reports.
• Implement high standards for employee job performance.
• Oversee time tracking and monitoring of Federal Work Study balances of student employees.
• Prepare and manage schedules and payroll time clock review for student staff direct reports.

Customer Service:

• Maintain good public relations with students, parents, vendors, university communities and beyond.
• Represent the university to internal and external audiences.
• Effectively communicate with students and area staff regarding departmental issues or concerns.

Other:

• Performs duties of lower level of this series.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

1. High School Diploma, GED, or equivalent

2. Any combination totaling six years from the following categories:

A. Housing, residential life, hospitality, business, or closely related work experiences.

B. College course work in Higher Education Administration, Student Personnel Administration, Hospitality Sciences, Business Sciences, Social or Behavioral Sciences, and/or related disciplines, as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals six (6) months
• 60 semester hours or Associate's Degree equals one (1) year
• 90 semester hours equals two (2) years
• 120 semester hours or Bachelor’s Degree equals three (3) years
• Master's Degree or higher equals four (4) years

Preferred Qualifications:

• Bachelor’s degree preferred

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation