Loan Officer

DO YOU WANT TO MAKE A DIFFERENCE?

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.

Position Title: Loan Officer
Department: Central Lending
FLSA Classification: Non-Exempt
Reports to: Central Lending Manager

Employee Benefits

One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.

In addition to competitive pay, we are proud to offer a comprehensive benefits package.

• Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
• Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
• Medical and Dental Plan Premium Waiver Option
• 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
• Eligible to Earn Thirty-Five (35 ) Paid Days Off a Year
• Vacation Cash-Out Program
• Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
• Company Pays for Employee Group Basic Life With AD&D Insurance
• Company Pays for Employee Long Term Disability Insurance
• Company Pays for Employee Long Term Care Insurance
• Voluntary Accident Recovery, Critical Illness Cancer, and Hospital Insurance
• Employee Assistance Program (EAP)
• Employee Loan Discount
• Company Subsidizes 50% for Adult Monthly Bus Pass
• Cash Reward Employee Referral Program
• Workiversary Cash Reward and Gifts
• Internal and External Professional Development Opportunities
• And Many More!

Position Purpose:

This position provides back office documentation and service support to the front line staff and members by having an in-depth understanding of policies and procedures as well as applicable federal, state, and NCUA rules and regulations that affect the credit union. This position’s primary duty is to review and process all consumer loans.

Essential Functions:

• Reviews and processes all consumer loan applications per credit union policy and procedure(s), including but not limited to personal loans and personal line of credits, new and used auto loans, and Visa applications received in-branch, online, and indirect.
• As available and with proper training, you may be asked to review, process, and decision home equity loan applications per credit union policy and procedure(s), including but not limited to home equity lines of credit, home equity loans, and green loans.
• Reviews all supporting loan documentation to ensure they meet underwriting guidelines, including but not limited to credit reports for credit history; pay stubs and other income documents; collateral being used as security; third party documentation (dealer contracts, letter of guarantee, valuation, etc.); and miscellaneous documents provided by applicants.
• Refers loans outside of approval authority to manager or designate for decision (pre-approval, final approval, or denial).
• As needed, forward approved applications to designated branch for closing.
• Supports branch staff with loan information needed to assist members.
• Loan documents by obtaining all necessary information and forms to complete documentation accurately.
• Processes paperwork to properly book a loan – securing all collateral, sending documents for recordation, setting up automatic payments, following up and executing automobile liens, follows up on dealer letters of guarantee.
• Purges paid off loans from files and returns appropriate documents to members; updates credit union records, files required lien releases.
• Complies with all requirements of the credit union Customer Identification Program.
• Identifies all cross-sell opportunities and actively sells credit union products and services through daily face-to-face and telephone contact to existing membership and potential members.
• Performs other duties as needed.

Performance Standards:

The following duties are completed in an accurate and timely manner:

• Loans are processed accurately and underwritten to credit union policies and procedures.
• Executed documents are accurate and in compliance with all lending policies.
• No compliance issues on all closed and completed loans.
• Maintain good relationship with all outside vendors

Qualifications:

Education/Certification:

High School degree or GED is required.

Must be registered with the Nationwide Mortgage Licensing System.

Required Knowledge:

Basic understanding of MS Office Suite is desired.

Knowledge of lending regulations.

Basic knowledge of financial institution applications.

Experience Required:

Two years clerical/financial institution, loans, processing or customer service experience.

Skills/Abilities:

Excellent verbal and written communication skills.

Good member service skills.

Able to work with a team.

Excellent analytical, creative, and problem-solving skills.

Physical Activities and Requirements of this Position:

Repetitive Motion:

Movements frequently and regularly required using wrists, hands, and/or fingers.

Communication Skills:

Must frequently convey detailed or important instructions of ideas accurately and quickly.

Visual Abilities:

Average visual acuity necessary to read, prepare and inspect documents or products.

Hearing:

Able to hear average or normal conversations and receive information.

Physical Strength:

Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.

Reasoning Ability:

Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.

Mathematics Ability:

Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.

Language Ability:

Able to write complex sentences using normal word order with present and past tenses, as well as a command of the English vocabulary.

Working Conditions:

Air-conditioned, smoke-free office setting.

Attendance Requirements:

Please note that scheduled attendance requirements may change due to business needs.

Business Hours:

Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.