What are the responsibilities and job description for the IT Professional Associate position at University of Georgia?
Posting Details
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Posting Details
| Posting Number | S15904P |
|---|---|
| Working Title | IT Professional Associate |
| Department | Grady-Information Tech Service |
| About the University of Georgia | Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. |
| About the College/Unit/Department | |
| College/Unit/Department website | |
| Posting Type | External |
| Retirement Plan | TRS |
| Employment Type | Employee |
| Benefits Eligibility | Benefits Eligible |
| Full/Part time | Full Time |
| Work Schedule | |
| Additional Schedule Information | Typical 8 a.m. - 5 p.m. |
| Advertised Salary | $45,000 - $50,000 |
| Posting Date | 10/14/2026 |
| Open until filled | Yes |
| Closing Date | |
| Proposed Starting Date | 12/06/2026 |
| Special Instructions to Applicants | |
| Location of Vacancy | Athens Area |
| EEO Policy Statement | The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). |
| USG Core Values Statement | The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom. |
Position Information
| Classification Title | IT Support Technician II |
|---|---|
| FLSA | Non-Exempt |
| FTE | 1.0 |
| Minimum Qualifications | High school diploma or equivalent and 2 years of related experience |
| Preferred Qualifications | |
| Position Summary | A professional level position within the Information Technology Services Unit of the Grady College of Journalism and Mass Communication. The person filling this position is expected to have a broad knowledge of technical skills to diagnose and resolve issues pertaining to standalone and interconnected systems including hardware, software, peripherals, and network devices. The person in this position may be an IT generalist or an employee with multiple technical specialties such as system administration, network administration, web development, etc. The candidate filling this position will work closely with and report to the college IT Manager. |
| Knowledge, Skills, Abilities and/or Competencies | Excellent communication and organizational skills needed. The IT Professional will collaborate with other IT professionals in the unit to deploy and support networked Windows and MacOS desktop systems for individual users and a lab environment. Experience and knowledge of Windows and MacOS for support and configuration, MS Office, Adobe Creative Cloud and other desktop applications such as various email clients. Successful candidate will have demonstrated the ability to work independently and as a member of a small team. |
| Physical Demands | Sitting for long periods, working with a keyboard, mouse and monitor. Some moving of equipment. Lifting up to 25 pounds. |
| Is driving a responsibility of this position? | No |
| Is this a Position of Trust? | Yes |
| Does this position have operation, access, or control of financial resources? | No |
| Does this position require a P-Card? | No |
| Is having a P-Card an essential function of this position? | No |
| Does this position have direct interaction or care of children under the age of 18 or direct patient care? | No |
| Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) | Yes |
| Credit and P-Card policy | Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. |
| Background Investigation Policy | Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website. |
Duties/Responsibilities
| Duties/Responsibilities |
General Work * Install, standardize and troubleshoot desktop systems in a complex office or lab environment using modern operating systems. * Assist clients with questions regarding Information Technology use and practices. * MS Office, Adobe Creative Cloud and other desktop applications, including various email clients * Hardware knowledge and basic printer troubleshooting. * Reserve and maintain the college's checkout laptops, portable projectors. * Assist with the management of the college IP addresses. * Assist with imaging and configuration of hardware for deployment. * Assist with Active Directory management, joining PC's to the domain and some Group Policy configuration. * Assist in print server administration. * Assist in MDT management to ensure applications repository is updated and maintained. * Assist other members of the IT staff with various ongoing projects. |
|---|---|
| Percentage of time | 50 |
| Duties/Responsibilities |
AV/Classroom Support * General classroom support of A/V maintenance and troubleshooting. * Serve as the primary point of contact for faculty and staff as they prepare for and conduct special events/presentations |
|---|---|
| Percentage of time | 35 |
| Duties/Responsibilities |
Move Computer Systems * Move computer systems as needed for office relocations, etc |
|---|---|
| Percentage of time | 5 |
| Duties/Responsibilities |
Document work efforts * Keep notes and documentation for work assignments |
|---|---|
| Percentage of time | 5 |
| Duties/Responsibilities | Other tasks as assigned |
|---|---|
| Percentage of time | 5 |
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Salary : $45,000 - $50,000