Financial Aid Counselor

The University of Evansville (UE) Office of Student Financial Services (SFS) is seeking a compassionate and detail-oriented Financial Aid Counselor to join our team starting January 19, 2025. This vital position serves as a problem solver and resource for students, families, and the campus community, guiding them through the complex financial aid process. If you have excellent customer service skills and a desire to make college accessible, we encourage you to apply.

Key Responsibilities

The Financial Aid Counselor will be responsible for advising and processing key elements of student financial assistance. Your main duties will include:

• Student and Family Advising: Provide essential information to prospective and current students and their families regarding financial aid eligibility, renewal requirements, and the application process, both in person and online.
• Verification & Processing: Process Verification materials for the Free Application for Federal Student Aid (FAFSA).
• Award Coordination: Coordinate the awarding of institutional scholarships and manage various award programs.
• Grant & Aid Monitoring: Review and monitor aid eligibility and renewal requirements for State Grant programs.
• Loan Assistance: Assist with the processing of federal and private educational loans.
• Problem Solving: Demonstrate a desire to be a problem solver while assisting families through the financial aid process with a calm demeanor.

Required Qualifications

• Education: A Bachelor’s degree.
• Experience: Minimum of six months of customer service experience and minimum one year of administrative duties.
• Skills: Exceptional customer service, excellent written, verbal, interpersonal, and organizational skills, and a keen attention to detail.
• Attributes: Capability to work both independently and collaboratively; compassionate and professional demeanor.

Preferred Qualifications

Previous experience in a financial aid setting is strongly preferred but not required.

Why Join the University of Evansville?

You will be an integral member of the Student Financial Services team, directly contributing to student enrollment and retention by ensuring families understand and access the financial resources needed for a University of Evansville education. This is an opportunity to use your skills to be a compassionate and effective problem solver.

How to Apply

Interested candidates should submit a resume and cover letter via the University of Evansville’s employment portal: http://www.evansville.edu/offices/hr/employmentApp.cfm

The University of Evansville expects all members of its community to treat each other with respect and civility. Harassing behaviors directed towards any member of our community will not be tolerated. As part of its commitment to non-discrimination, the University specifically prohibits harassment based on any other characteristics set forth in its nondiscrimination statement as follows: including race, color, gender, gender identity and expression, sexual orientation, creed or religion, national origin, age, disability, veteran status and all federally protected groups/classes. Any form of harassment undermines the mission of the University and negatively impacts the University community as a whole.