HR Records Specialist

Join the University of Dayton's Human Resources team as an HR Records Specialist.

Provides excellent customer services to all visitors and callers, internal and external; handles complex issues received by email, telephone or office walk-ins and applies critical thinking skills utilizing, but not limited to, approved employee handbooks, UD policies and procedures, and other available resources; provides level 1 email support, then assigns and forwards messages as needed to core groups within Human Resources.

Assists and explains Payroll and HR related forms during the onboarding process and provides timely assistance to all current and former employees regarding forms and processes. This position performs data entry tasks, assists with Department of Defense and employment verifications, as well processing transactions in the TeamDynamix (TDX) ticketing system, Form I-9/E-Verify transactions and handling confidential data and documents.

High school diploma or equivalent with minimum one year of demonstrated face-to-face customer-service experience.
Excellent customer service skills and the ability to remain calm and effective during stressful situations.
Ability to adhere to strict deadlines.
Organizational skills.
One year of experience providing administrative support in an office environment.
Competency in Microsoft Office and the Google suite of products.
Ability to maintain a high degree of accuracy and attention to detail.
Ability to multitask.
Ability to maintain confidentiality.
Ability to sit in front of a computer for long periods, use a telephone and other office machinery.
Ability to lift up to 25 pounds.
Effective written communication skills, grammar, punctuation and spelling.
Ability to read and write in the English language.
Experience working with people from various backgrounds and at all levels in the organization.

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

Two or more years experience providing administrative support in a human resources setting.
Experience in higher education.
Knowledge of applicable federal, state and local employment laws.
Experience processing Form I 9.
Experience with E-Verify.
Demonstrated critical thinking and problem solving ability.
One or more years of working with Banner HR.
One or more years of document indexing and prepping documents for electronic storage.
Demonstrated ability to communicate in a clear and concise manner over the telephone, in person and by email.
Demonstrated ability to quickly adapt to customers' needs.
Proficiency with Microsoft Office and the Google suite of products.
Experience working well under pressure and meeting deadlines.
Demonstrated experience maintaining confidentiality.
Professional demeanor and the ability to exhibit good judgment on work related matters.
Proven experience handling difficult interactions with tact and composure.
Knowledge of and sensitivity to a Catholic Marianist work environment.

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.