University Director - Ambulatory Services, Neurology/Brain & Spine

Job Detail

• Job Title:

  University Director - Ambulatory Services, Neurology/Brain & Spine

• Department:

  70020-UMG-Administration

• Location:

  Farmington

• FTE%:

  1

• Shift

• Search #:

  2027-109

• Closing Date:

  08/27/2026

• Recruiter:

  Scerra, Ryan D.

UCONN HEALTH DIRECTOR, AMBULATORY PRACTICE OPERATIONS - BRAIN & SPINE INSTITUTE
AMBULATORY SERVICES, NEUROLOGY/BRAIN & SPINE

Unclassified
Class Code: Managerial Exclusion
FLSA: Exempt

You must upload a copy of your nursing license

Scope of Position :

This position is responsible for providing operational leadership and administrative oversight for the Department of Neurology and ambulatory clinics within the UConn Health Brain & Spine Institute. Responsibilities include planning, directing, and overseeing administrative, financial, strategic, and operational functions to support high-quality, patient-centered care across neuroscience ambulatory services.

Supervision Received :

Reports to the Chief Operating Officer, UMG and Vice President of Ambulatory Operations.

Supervision Exercised :

Supervises employees of a lower grade including Advanced Practice Providers. Provides support to Practice Managers, Assistant Nursing Managers, Clinical Practice Managers, coordinators, and other staff as needed.

Accountabilities & Responsibilities :

• Supports operations and service delivery with a focus on safety, patient satisfaction, quality, and strong financial management.

• Ensures programmatic excellence, rigorous evaluation, and consistent quality outcomes across Neurology services, and potentially Neurosurgery with collaboration with Comprehensive Spine.

• Develops operational plans incorporating goals and objectives aligned with the strategic direction of the Brain & Spine Institute and UConn Health.

• Participates in strategic planning initiatives and drives short- and long-term goals for neuroscience ambulatory care.

• Serves as advisor to the COO and Vice President on matters concerning the activities of the Neurology and potentially Neurosurgery practices.

• Reviews new, reclassification, and refill position requests for operations and ensures alignment with organizational strategy.

• Collaborates with leaders and providers to advance quality, patient safety, operational alignment, caregiver engagement, financial value, and provider satisfaction.

• Oversees large-scale initiatives and implementation projects across ambulatory practices.

• Supports population health, care management, and outreach activities relevant to neurology and Brain & spine patients.

• Collaborates with supervisory and managerial staff, department chairs, and program heads to maintain high levels of quality across assigned practices.

• Designs and implements work processes to meet patient and service needs in a cost-effective manner while maintaining appropriate staffing and productivity.

• Creates and communicates a vision that motivates staff to pursue high standards of excellence.

• Manages patient concerns and issues, resolving them promptly and identifying opportunities to prevent recurrence.

People Management and Oversight

• Provides leadership in talent assessment, succession planning, clinical quality, financial management, and operational performance.

• Directs human resource activities including hiring, discipline, grievances, and performance evaluations.

• Partners with Human Resources to develop workforce strategies including employee engagement, competency development, and labor management.

• Serves as a key strategic operations leader for labor management and collective bargaining responsibilities.

Financial Management and Regulatory Oversight

• Oversees contracts related to neuroscience ambulatory operations, including new, existing, and renewal requests.

• Assists with budget development and monitors budgets for all assigned practice locations.

• Ensures alignment with financial performance goals and identifies opportunities for improvement.

• Prepares and analyzes financial and non-financial reports to assess operational changes and performance.

• Participates in variance meetings and improvement planning.

• Develops and manages operating and capital budgets for assigned services.

• Ensures regulatory compliance with Joint Commission, DPH, and other regulatory agencies.

• Participates in organizational-wide initiatives and committees representing ambulatory practices.

Minimum Qualification Required :

Knowledge, Skills and Abilities:

• Knowledge of ambulatory practice operations and healthcare management systems.

• Knowledge of neuroscience ambulatory workflows, specialty care delivery, and multidisciplinary coordination.

• Financial, analytical, and strategic planning skills.

• Knowledge of relevant state and federal laws, regulations, and compliance requirements.

• Interpersonal, oral, and written communication skills.

• Demonstrated ability to lead teams, manage complex operations, and drive performance improvement.

• Proficiency in computer systems, word processing, and spreadsheets.

Experience & Training Requirements :

• Master's degree in business administration, healthcare management, public health, or related field.

• Four (4) years of professional experience in ambulatory operations, preferably within neuroscience, surgical specialties, or an integrated healthcare system.

• At least three (3) years of supervisory or management experience.

• Experience managing regulatory clinical requirements and compliance monitoring.

• Nursing license

• May be required to travel within the State.