What are the responsibilities and job description for the Enrollment Services Specialist I position at University of Colorado?
Position Details
University of Colorado | Denver
Official Title: Academic Services Entry Prof
Working Title: Enrollment Services Specialist
FTE: Full-time 1.0 (100%) | Hybrid
Salary Range: $44,800 - $45,748
Position #00789753– Requisition #39439
Join the University of Colorado Denver
About The University Of Colorado - Denver
The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.
Job Description
Team members will empower students by fostering a welcoming and inclusive environment, where they can navigate enrollment procedures seamlessly, access essential information, and receive personalized assistance tailored to their unique needs. This will be through phone, email, and face-to-face interactions. Lynx Central Enrollment Services Specialists will also support students through proactive outreach campaigns, anticipating student needs and providing them with what they need to be successful at CU Denver.
Enrollment Services Specialist I
What you will do:
Applicants must meet minimum qualifications at the time of hire.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
Compensation And Benefits
The salary range (or hiring range) for this position has been established at $44,800 - $45,748.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by
Apr 13, 2026, 11:59:00 PM. Those who do not apply by this date may or may not be considered.
Required Application Materials
To apply, please visit: http://www.cu.edu/cu-careers and attach:
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
University Staff
Special Instructions to Applicants
Required Application Materials To apply, please visit: http://www.cu.edu/cu-careers and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references)
Job Category
Academic Services
Primary Location
Denver
Department
U0001 -- Anschutz Med Campus or Denver
Schedule
Full-time
Posting Date
Mar 30, 2026
Unposting Date
Jul 1, 2026, 12:59:00 AM
Posting Contact Name
Drew Wagner
Posting Contact Email
Andrew.Wagner@ucdenver.edu
Position Number
00789753
University of Colorado | Denver
Official Title: Academic Services Entry Prof
Working Title: Enrollment Services Specialist
FTE: Full-time 1.0 (100%) | Hybrid
Salary Range: $44,800 - $45,748
Position #00789753– Requisition #39439
Join the University of Colorado Denver
About The University Of Colorado - Denver
The University of Colorado Denver is the state’s premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state’s largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.
Job Description
- Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
Team members will empower students by fostering a welcoming and inclusive environment, where they can navigate enrollment procedures seamlessly, access essential information, and receive personalized assistance tailored to their unique needs. This will be through phone, email, and face-to-face interactions. Lynx Central Enrollment Services Specialists will also support students through proactive outreach campaigns, anticipating student needs and providing them with what they need to be successful at CU Denver.
Enrollment Services Specialist I
What you will do:
- Support students as they navigate all administrative aspects of the enrollment process, including admissions, financial aid, registration, and bursar functions.
- Provide clear, detailed information about enrollment requirements and assist students in‑person, by phone, email, and text to ensure they complete all steps.
- Proactively identify potential issues and remove obstacles throughout the enrollment process.
- Collaborate with departments across campus—including Admissions, Financial Aid, Registration, Bursar, academic advisors, faculty, and academic support staff—to ensure a seamless student experience.
- Interpret and respond to student inquiries with accuracy and professionalism.
- Serve as a liaison between students and other university departments.
- Explain, administer, and adhere to university policies and procedures.
- Deliver comprehensive, exceptional customer service in all interactions.
- Conduct student outreach efforts, including phone calls and follow‑up communication.
- Perform data entry, produce reports, and maintain student records with accuracy and confidentiality.
- Demonstrate a positive attitude, adaptability, and flexibility in a dynamic environment.
- Perform other duties as assigned.
Applicants must meet minimum qualifications at the time of hire.
- A bachelor’s degree in any field from an accredited institution.
- Previous experience working in enrollment services (admissions, financial aid, registrar, bursar, academic advising)
- Experience with PeopleSoft
- Bilingual (Spanish/English) preferred.
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Demonstrate a commitment to providing outstanding customer service skills.
- Adept at utilizing technology to effectively communicate and complete work (e.g. MS Outlook, MS Word, MS Excel); ability to learn new technology.
- Commitment to serving students at a public, urban, research university.
- Ability to manage escalations and triage as needed.
- Occasional work during the evening and/or weekends may be required.
- This position follows a hybrid work structure, with specific schedules determined by leadership and the needs of the office.
- This position may be performed in a hybrid or remote environment, requiring the ability to work effectively in a remote setting. This includes maintaining a dedicated workspace free of excessive noise or distractions, reliable internet connectivity, and the ability to participate in virtual meetings for extended periods. Employees must be able to independently manage time, remain stationary for prolonged computer-based work, and transport necessary equipment (such as a laptop and peripherals) between their remote work location and the office as needed.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
Compensation And Benefits
The salary range (or hiring range) for this position has been established at $44,800 - $45,748.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: https://www.cu.edu/employee-services/benefits Total Compensation Calculator: http://www.cu.edu/node/153125
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by
Apr 13, 2026, 11:59:00 PM. Those who do not apply by this date may or may not be considered.
Required Application Materials
To apply, please visit: http://www.cu.edu/cu-careers and attach:
- A cover letter which specifically addresses the job requirements and outlines qualifications
- A current CV/resume
- List of three references (we will notify you prior to contacting both on and off-list references)
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
University Staff
Special Instructions to Applicants
Required Application Materials To apply, please visit: http://www.cu.edu/cu-careers and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references)
Job Category
Academic Services
Primary Location
Denver
Department
U0001 -- Anschutz Med Campus or Denver
Schedule
Full-time
Posting Date
Mar 30, 2026
Unposting Date
Jul 1, 2026, 12:59:00 AM
Posting Contact Name
Drew Wagner
Posting Contact Email
Andrew.Wagner@ucdenver.edu
Position Number
00789753
Salary : $44,800 - $45,748