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Temporary Guest Relations Team Member

University of Colorado Boulder
Boulder, CO Temporary
POSTED ON 12/17/2024 CLOSED ON 12/21/2024

What are the responsibilities and job description for the Temporary Guest Relations Team Member position at University of Colorado Boulder?

Summary

Job Summary

The Athletics Department at the University of Colorado Boulder is hiring temporary Guest Relations Team Members! These positions are part of our dedicated Guest Relations team who assist the Event Management department with the planning and executing of Colorado Buffaloes events.

As a Guest Relations Team Member, you are an ambassador between the Athletic Department and our guests on event day! We are looking for folks that want to provide remarkable experiences for our guests, while being a part of exciting sporting and entertainment events.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

As one of 34 U.S. public research institutions belonging to the prestigious Association of American Universities (AAU)—and the only member in the Rocky Mountain region—our goal at CU Boulder is to directly affect Colorado communities through collaborative research, innovation, and entrepreneurship. Our faculty, staff, and students work with the broader community to establish outstanding connections that have lasting outcomes—both across Colorado and around the world.

Responsibilities

What Your Key Responsibilities Will Be

As a CU Guest Relations Team Member, you will:

  • Be responsible for enhancing the game day experience of our Buffs Fans.
  • Act as a game management liaison.
  • Answer fan questions.
  • Advise fans on game day protocols and Folsom Field / CU Events Center policies (e.g. permitted and prohibited items, concession locations, pregame timeline and events).
  • Work various positions (e.g. ticket scanning, suite level, ushers).
  • Be generally helpful.

What You Should Know

  • These positions work fully onsite in the various CU Boulder venues.
  • Usually nights and weekends for 4-8 hours at a time.

What We Can Offer

  • The hourly rate for this position is $18.00 per hour.

Benefits

Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave .

Be Statements

Be challenged. Be visionary. Be Boulder.

What We Require

  • 6 months of experience directly related to the work assignment. Job appropriate education may substitute for the required experience.

What You Will Need

  • Ability to report promptly to all assigned events.
  • Ability to make decisions based on situational circumstances.
  • Works well with people in a team and in a service position.

What We Would Like You To Have

  • 1 years customer service experience.

Special Instructions

To Apply, Please Submit The Following Materials

  • A current resume.
  • OPTIONAL: A cover letter.

Please apply by December 19, 2024, for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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