Library Services Specialist, Earth Sciences & Map Evening & Weekend Coordinator

Summary

Job Summary

The Libraries at CU Boulder encourage applications for a Library Services Specialist! This role provides user centered customer service and assistance at Earth Sciences & Map Library, as well as Libraries virtual services, on evenings and weekends. This position works with services partners to ensure consistent service and collaborates to improve practices as needed. This position supervises the Earth Sciences & Map services points during evening and weekend operational hours and supervises student employees during that time. This position operates independently for significant work periods and can flexibly address sophisticated issues within the scope of the Libraries Circulation Policy.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

Mission

We are a knowledge catalyst. We fuel inquiry, discovery, collaboration, creation, and the dissemination of knowledge. We welcome everyone, wherever they are on their educational journey.

Vision

An information-empowered world.

Values

Empower | Connect | Learn | Inspire

Our values define our interactions within the Libraries and radiate outwardly. This means that we develop a culture that compassionately and authentically embodies our values in all aspects of our work.

Responsibilities

What Your Key Responsibilities Will Be

Provide User Centered Customer Service

• Staffs in-person service point in Earth Sciences & Map library.
• Staffs Libraries-wide virtual services including chat and email.
• Provides general patron services - circulation, printing, scanning, research assistance, materials access, (using stacks, microform machines, etc.), and appropriate referrals.
• Initiates patron account assistance and refer as needed - fines, replacements, discrepancies, etc.
• Assists with other library services and routine patron account needs (study rooms, reserves, etc.)
• Position is able to resolve common customer service issues independently. Uses job knowledge to derive solutions to non-standard patron issues and problems.
  
  

Collaborate with other Section and Team Members and Other Services Partners

• Monitors and evaluates current services, procedures, practices, and documentation for improvements.
• Uses job knowledge to make suggestions and recommendations to improve services.
• Works closely with Libraries Security and serves as evening & weekend site liaison for libraries security.
• Works in partnership with other evening & weekend supervisors to ensure coverage of evening & weekend service points as needed.
• Stays up to date with any changes in procedures.
  
  

Supervise Earth Sciences & Map Service Point and Oversee Student Employees during Weekend and Evening Operational Hours

• Works on-site during weekend and evening operational hours.
• Works closely with other weekend and evening service point supervisors to ensure successful scheduling and collaboration.
• Identify potential challenges with coverage and make suggestions for long-term solutions or independently tackle short-term staffing needs.
• Organizes and maintains in-person desk.
• Provide supervision of student personnel during weekend and evening operational hours at Earth Sciences & Map.
• Train student personnel in circulation procedures and policies as needed.
• Works closely with Earth Sciences & Map student supervisor to provide feedback on students and training needs.
• Work closely with Libraries Security as main services contact on weekends and evenings.
  
  

Assist in Collection Processing and Maintenance

• Collaborate with Earth Sciences & Map and Gemmill Library Branch Managers to supervise student employees and develop processes in collection management projects.
• Initiates and undertakes routine collection management processes within the Gemmill library.
• Assist in the binding of serials in collaboration with relevant partners.
  
  

Professional Development

• Stay current with library science practice and trends.
• Read professional publications and other information outlets such as listservs.
• Attend instruction sessions and relevant talks.
• Attend workshops and continuing education opportunities that relate to the Libraries’ resources.
• Develop skills in cataloging and preservation standard methodologies.
  
  

What You Should Know

• The standard academic year shift will be Sunday - Thursday 12 - 8 pm. Hours may vary during summer, intersessions, and holidays depending on library operational hours.
• Work modality is on-site.
  
  

What We Can Offer

The hiring rate is $43,000 annually.

• Additional Compensation Details:
• This position is eligible for shift differential.
• Weekend shift differential of 20% shall be paid for all hours worked when more than half of the scheduled shift hours fall on a weekend shift that starts at 4 p.m. Friday evening through 6 a.m. Monday.
• The second shift differential of 7.5% shall be paid for all hours worked when half or more of the scheduled work hours fall between 4 p.m. and 11 p.m. Monday through Thursday.
  
  

Benefits

The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements

Be engaged. Be supportive. Be Boulder.

What We Require

• Two years of experience in an occupational field related to the work assigned to the position.
• Appropriate education will substitute for the required experience on a year-for-year basis.
• Must be a Colorado resident.
  
  

What You Will Need

• Excellent customer service skills.
• Ability to advocate and cultivate an environment of inclusion and respect.
• Excellent communication skills.
  
  

What We Would Like You To Have

• Experience using the circulation module of an integrated library system (ILS).
• Supervision experience.
  
  

Special Instructions

To Apply, Please Submit The Following Materials

• A current resume that includes date ranges and whether the position was full-time or part-time.
• A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
• DD-214 for veteran applicants.
• Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to recruiting@colorado.edu or send via fax at 303-492-4693 and reference the job to which you are applying.
• If using the educational substitution for experience: proof of degree or transcripts.
  
  

We may request references at a later time.

Please apply by October 7th, 2025 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Select here for additional information regarding Classified Staff positions: www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.