Operations Program Manager of Recruitment and Admissions Technology

Job Summary:

The Operations Program Manager of Recruitment and Admissions Technology at the University of Colorado Anschutz Medical Campus Graduate School serves as a strategic individual contributor, reporting directly to the Assistant Dean of Academic Services and Recruitment. This position oversees the management, optimization, and integration of application and CRM systems, primarily Slate, to support graduate admissions and enrollment initiatives. The Operations Program Manager of Recruitment and Admissions Technology leads cross-functional efforts to analyze admissions data, streamline application workflows, and enhance the user experience for prospective students and applicants along with program faculty and staff. Acting as the primary liaison for application technologies, this position ensures systems are aligned with institutional goals and supports the Graduate School's mission to increase enrollment and elevate program visibility.

In addition to system oversight, the Operations Program Manager of Recruitment and Admissions Technology provides high-level operational and administrative support to graduate programs and certificates administered by the Graduate School. This includes developing and implementing training materials and best practices related to recruitment, admissions, and application technology. The Operations Program Manager of Recruitment and Admissions Technology collaborates with a variety of stakeholders, including Graduate School staff, academic departments and programs, campus technology teams, and external vendors to ensure consistent and effective communication, data integrity, and compliance with campus, university, state, and federal policies. Staying current on national trends and emerging technologies, the Operations Program Manager of Recruitment and Admissions Technology plays an essential role in positioning the Graduate School as a centralized, service-based resource for graduate education at the University of Colorado Anschutz Medical Campus.

Key Responsibilities:

Management of Application and CRM Systems (50%)

• Administer and optimize the Slate application system and CRM tools, including configuration, user access, and workflow design.

• Create, update, and disseminate training documentation for Slate users across campus.

• Collaborate with IT and external vendors to troubleshoot issues and implement system improvements.

• Support Graduate School programs in managing decisioning workflows and maintaining data integrity within Slate.

• Assist programs in using the Slate portal and other Slate tools to communicate application status, admission decisions, and other timely program information.

Graduate School Admissions Processing and Data Analysis (25%)

• Oversee and monitor the workflows for uploading and processing application materials such as transcripts, written statements, and letters of recommendation.

• Administer the Slate application fee waiver process to ensure accurate tracking.

• Provide training and guidance on creating and managing queries in Slate and CU-SIS for recruitment and admissions data analysis.

• Generate admissions and enrollment reports for the Graduate School and other campus stakeholders.

• Ensure accurate recording and tracking of application and admissions data across university systems.

Leadership, Advocacy, and Strategic Communication (15%)

• Serve as the primary point of contact for Graduate School application processes and technology.

• Advise Graduate School program faculty and staff on Slate policies, procedures, and best practices.

• Represent the Graduate School on committees related to admissions and Slate governance.

• Collaborate with the Assistant Dean and the Assistant Director of Marketing, Communications, and Recruitment to develop tools and processes that promote a transparent and student-centered application experience.

• Advocate for system enhancements and policy adjustments that support the evolving needs of CU Anschutz graduate programs.

Academic Program Support and Other Duties as Assigned (10%)

• Attend academic program events and meetings related to recruitment, admissions, and application technology.

• Advise and provide operational support to academic programs for faculty review and application decisioning.

• Monitor academic program staff adherence to admission decisioning processes to ensure consistency and real-time accuracy of admissions data in Slate.

This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. Duties and responsibilities may be added or removed at the discretion of the supervisor and/or hiring authority.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

Benefits statement to include in all benefits-eligible positions:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Bachelor's degree from an accredited institution

• 4 years of professional experience with 2 years of professional experience working in an operational role within the Technolutions Slate platform

Option 1: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Professional experience in higher education admissions operations

• Experience creating and modifying queries and reports within the Technolutions Slate platform

• Familiarity with Oracle student information systems, Parchment, and OnBase

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Ability to provide and receive constructive feedback.

• Outstanding customer service skills.

• Ability to take initiative to establish work priorities and follow-through to ensure timely completion of activities.

• Ability to solve problems in a supportive and thoughtful manner, taking into consideration the various personalities and perspectives of constituents.

• Above-average experience with information technology and a willingness to learn new systems.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Catherine Wilson, catherine.wilson@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by 10/17/25.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as HIRING RANGE $63,554-$74,000

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.