What are the responsibilities and job description for the Supervisor of Patient Access Center position at University of California?
The Supervisor of Patient Access Center (PAC) will use independent judgement to oversee the day-to-day operations of the UCR Health Patient Access Center which includes call center representatives, referral/authorization coordinators, and patient service coordinators. Performs a wide variety of managerial and administrative functions to assess and meet patient needs and serves as a resource on healthcare issues. Ensure staff are training and compliant with department workflows/processes, patients are receiving quality service, gather/report on metrics, collaborate with revenue cycle, and participate in process improvement activities.
The full salary range for the Supervisor of Patient Access Center (PAC) is $75,900.00 – $137,300.00 annually. However, the expected pay scale for this position is up to $91,250.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Salary : $75,900 - $137,300
