Clinical Research Coordinator - Women’s Health Clinical Research Center (Chinese)

Full Time Days 8 Hours Monday – Friday, 8:00am-5:00pm. Occasional evening hours as needed The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols at the Women’s Health Clinical Research Center (WHCRC), as directed by the Project Manager and/or Principal Investigator (PI). The Clinical Research Coordinator will carry out and coordinate participant recruitment, screening, follow-up, and data collection procedures for one or more concurrent clinical research studies according to WHCRC, UCSF, and regulating agency policies. Potential studies may include but are not limited to clinical trials or observational studies focused on urinary tract infections, urinary incontinence, pelvic pain, sexual health, and menopause symptoms in women across a wide range of ages and from diverse backgrounds.

The individual recruited for this position will be responsible primarily for carrying out participant-facing activities; including recruitment outreach to identify potential study candidates; screening candidates for study eligibility through telephone, video, and in-person visits; explaining study requirements to participants and obtaining and documenting their informed consent; administering study questionnaires, diaries, and other data collection forms; performing study physical and cognitive function measurements for study assessments; collecting, storing, and transporting participants’ study specimens as needed; administering or coordinating administration of study interventions (including study medications or behavioral interventions) to participants; conducting follow-up telephone, video, and in-person participant visits; entering, reviewing, and cleaning participant data in secure on-line databases; and maintaining complete and organized study logs, documents, and operations manuals. The individual will work with other study staff and investigators to maintain efficient and accurate collection of data, maintain participant confidentiality and protect participant safety, and follow good clinical practice.

This individual will be well-organized and detail-oriented; comfortable working independently as well as collaboratively in a team; able to develop excellent rapport with diverse study participants; and be sensitive to issues related to genitourinary and other health issues for women, particularly older women. The ideal candidate will have experience interacting with either research participants, patients in clinical contexts, or other types of “clients” in client-facing settings. Candidates should be comfortable interacting with participants from diverse racial, ethnic, and other minority backgrounds and across the aging spectrum. Fluency in Chinese (Mandarin or Cantonese) is required.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $34.32 - $55.19 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
• Chinese language proficiency – Mandarin or Cantonese (reading, writing, and speaking)
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• Able to complete study visits in Oakland, CA, a location that was accessible by BART/public transportation.

• Bachelor’s degree and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
• Familiarity with UCSF’s Institutional Review Board (IRB) online iRis system.
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
• Experience accessing or abstracting information from electronic medical records, including Epic-based record systems.
• Knowledge of UCSF and departmental policies for dealing with research participant reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances,
• Familiarity with data entry and management within some of the following on-line systems: REDCap, Medrio, and Qualtrics.
• Experience applying the following regulations and guidelines:
  • Good Clinical Practice Guidelines
  • Health Information and Accountability Act (HIPAA)
  • The Protection of Human Research Subjects
  • IRB regulations for recruitment and consent of research subjects
  • Effective Cash Handling Procedures
  • Environmental Health and Safety Training
  • Fire Safety Training

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Salary : $34 - $55