Receivables Operations Supervisor

Position Number: 40138745

Payroll Title: FINANCIAL SVC SUPV 1 (004630)

Job Code: 004630

Job Open Date: 3/6/2026

Application Review Begins: 3/23/2026

Department Code (Name): CTLR (CONTROLLER)

Percentage of Time: 100%

Union Code (Name): 99-Non-Represented

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 21

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $71,600 to $80,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $71,600 to $127,400/year.

Work Location: 1201 SAASB

Working Days and Hours: M-F 8am - 5pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid - BFS supports a hybrid agreement for this position and will continue to do so as long as it makes sense for the position and meets the campus policies.

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the general direction of the Receivables & Collections Operations Assistant Manager, the Receivables Operations Supervisor provides direct supervision and operational oversight for student and non-student (sundry) billing and receivables functions within Business & Financial Services. The position ensures accurate and timely billing, receivable processing, collections support, and customer service in Oracle Financials Cloud. The Supervisor monitors compliance with university policy, internal control standards, and regulatory requirements while safeguarding campus revenue and supporting efficient service delivery.

Required Qualifications:

Bachelor’s degree in Business, Finance, Accounting, or related field, or equivalent combination of education and experience.

1-3 years Experience in accounts receivable, billing operations, or financial services.

1-3 years Supervisory or lead experience.

1-3 years Knowledge of internal control practices and financial compliance requirements.

1-3 years Strong analytical, organizational, and customer service skills.

Preferred Qualifications:

1-3 years Experience working in a higher education environment, with knowledge of student billing, accounts receivable, and campus financial processes.

• 
  1-3 years Knowledge of financial systems (Oracle Financials Cloud or similar ERP).

Special Conditions of Employment:

• Candidates must be legally authorized to work in the United States without the need for employee sponsorship
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:
Misconduct Disclosure Requirement:

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

“Misconduct” means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

• 40% Billing & Receivables Operations - -Supervises the preparation and issuance of student billing statements and third-party billing. -Oversees daily receivables transactions in Oracle, including invoice creation, payment application, adjustments, and account maintenance. -Coordinates month-end billing activities and reconciliations to ensure accurate posting to the General Ledger. -Monitors receivable aging, reconciles the receivables subledger with the general ledger and supports collection activities in accordance with campus policy. -Ensures accurate maintenance of billing-related system configurations, including class codes and billing structures. -Ensures adherence to UC policy, campus procedures, and internal control standards related to billing and receivables. -Reviews transactions and output for accuracy and regulatory compliance. -Maintains and updates standard operating procedures. -Supports internal and external audits by preparing documentation and responding to inquiries. -Identifies opportunities to improve workflow efficiency and strengthen controls.



• 30% Customer Service & Departmental Support - -Supervises customer service functions related to housing billing and other student account inquiries. -Serves as an operational resource to campus departments regarding billing procedures, receivable corrections, and account inquiries. Resolves escalated billing disputes and sensitive account issues within delegated authority. -Ensures consistent service standards and timely response to campus stakeholders. -Oversees fellowship check disbursements and ensures accurate account posting. -Supervises outside loan check processing and timely application to student accounts. -Supports Veterans-related billing and account activity in compliance with regulatory requirements. -Ensures appropriate review of account status prior to billing or collection actions.
• 30% Supervision & Staff Development - -Directly supervises assigned financial services staff. -Assigns and monitors workload to ensure accuracy, timeliness, and compliance. -Provides training, coaching, and performance feedback. -Participates in recruitment, onboarding, performance evaluations, and corrective action as needed. -Promotes a collaborative and service-oriented team environment.