What are the responsibilities and job description for the Patient Navigator 2 position at University of California San Francisco?
Please note: This is a temporary position.
Reporting to the Practice Supervisor, the Dermatology Patient Navigator will provide individualized assistance, support and coordination to patients in multiple Dermatology Specialty Practices. They will serve as a liaison between the referring provider, the patient and services they may require throughout the practice. The Navigator provides patient care coordination by serving as a communication bridge, when needed, between the patient and the practitioners and services they may require during their care.
The Navigator is a team player who works closely with others and who is flexible and dependable in dealing with the changing priorities. They are a self-reliant individual who analyzes their knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions. They will be required to adapt to new workflows and policies as it relates to the growth of Dermatology Specialty Practices.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Required Qualifications
- Familiar with APeX/Epic Electronic Medical Record.
- Ability to communicate effectively, both over the telephone and directly in person.
- Basic keyboard and computer skills (Microsoft Office) and basic math skills.
- Associates degree and 6 months related experience; or equivalent combination of education and experience.
Preferred Qualifications
- Bi-lingual or multi-lingual capability (Spanish, Cantonese)
- Experience with insurance verification (plans), patient financial services, medical record data abstraction, or data analysis
- Experience with Epic electronic medical record.
- Dermatology experience
About UCSF
Pride Values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
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