What are the responsibilities and job description for the Authorization Coordinator (Practice Coordinator 2) position at University of California - San Francisco?
Required Qualifications
* High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
* Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.
* Strong computer skills, including basic keyboarding skills, and experience with at least two Officetype software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
* Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
* Ability to work with minimal supervision
* Ability to use good judgment and work independently at times under the pressure of deadlines
* Ability to access situations prioritizes workload, develop solutions and make recommendations.
* Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
* Able to sit at a computer terminal with telephone headphones for extended periods of time.
* Basic math skills required.
* Proven ability to deal with a wide variety of individuals.
* Ability to deal sensitively and effectively with patients.
* Excellent organizational and problem-solving skills.
* Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
* Demonstrated administrative/office coordination skills.
* Demonstrated knowledge of medical practice terminology.
* Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
* Complete basic to moderately complex authorizations independently
* Work applicable work queues
* Right
* Fax
* Use of the Authorization/Certification Table o
* Ensure they have access to all Payer websites and can utilize all proficiently
* Efficiently obtain authorizations within or exceeding productivity requirements
* Review and verify benefits as needed, update in Apex
* New message
* Route authorization queries to practice (My Chart)
* Patient Schedule (My Chart)
* Letters
* Pools
* Patient look up
* Comment field
* Quick note
* Scanning
Preferred Qualifications
* Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
* Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
* Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
* Prior experience with EPIC.
Required Qualifications
* High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
* Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.
* Strong computer skills, including basic keyboarding skills, and experience with at least two Officetype software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
* Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
* Ability to work with minimal supervision
* Ability to use good judgment and work independently at times under the pressure of deadlines
* Ability to access situations prioritizes workload, develop solutions and make recommendations.
* Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
* Able to sit at a computer terminal with telephone headphones for extended periods of time.
* Basic math skills required.
* Proven ability to deal with a wide variety of individuals.
* Ability to deal sensitively and effectively with patients.
* Excellent organizational and problem-solving skills.
* Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
* Demonstrated administrative/office coordination skills.
* Demonstrated knowledge of medical practice terminology.
* Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
* Complete basic to moderately complex authorizations independently
* Work applicable work queues
* Right
* Fax
* Use of the Authorization/Certification Table o
* Ensure they have access to all Payer websites and can utilize all proficiently
* Efficiently obtain authorizations within or exceeding productivity requirements
* Review and verify benefits as needed, update in Apex
* New message
* Route authorization queries to practice (My Chart)
* Patient Schedule (My Chart)
* Letters
* Pools
* Patient look up
* Comment field
* Quick note
* Scanning
Preferred Qualifications
* Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
* Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
* Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
* Prior experience with EPIC.
Equal Employment Opportunity: The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.