Housing Contracts Coordinator

UC Riverside's Housing Services is recruiting for a Housing Contracts Coordinator. The full salary range for the Housing Contracts Coordinator is $32.74 - $52.32 per hour. However, the expected pay scale for this position is up to $34.39 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. The primary role of the Housing Contracts Coordinator team is to provide university students with a successful transition to campus and a living environment complementary to their academic careers, while meeting department fiduciary responsibilities and maintaining maximum facility occupancy levels. The Housing Contracts Coordinator (HCC) provides responsive and consistent customer service that supports an exemplary university reputation and is critical to both current and future revenue generation. Under the general direction of the Associate Director for Housing Administration, the HCC uses professional concepts to apply Housing Services policies and procedures to oversee ongoing administrative, customer relation, financial, analytical, and operational issues of moderate scope. The HCC is the principal Housing Services liaison to students, student families, university offices, external agencies, and the general public with regard to general campus housing inquiries and interpreting campus housing policy and procedures. The HCC manages the campus housing application, contracting, assignment and financial accounting data and processes for a residential population of approximately 10,000 persons. The HCC administers the billing, collection, and reconciliation of residential and commercial accounts generating income in excess of $110 million dollars. The HCC advises residents with regard to fiscal and contractual obligations, alternative fiscal and social resources, appeals, dispute resolution, and penalties. The HCC coordinates unlawful detainer actions with third party resources, law enforcement, and legal counsel, as well as participates in campus and department outreach events and activities. Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

• experience

  2 - 4 years of related experience.

  Required

• Must successfully complete a background check prior to appointment start date.

  required

  Required

Demonstrated ability to effectively and sensitively communicate verbally and in writing to and work collaboratively, cooperatively, and maintain professional relationships with diverse populations, including students, faculty, staff in various campus departments, and external constituents and agencies. Ability to use sound judgment in responding to issues and concerns. Ability to use discretion and maintain all confidentiality. Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. Solid organizational skills and ability to multi-task with demanding timeframes. Strong interpersonal skills, analytical skills, service orientation, active listening, critical thinking, attention to detail, ability to multi-task in a high volume environment, organizational skills, effective verbal and written communication skills, sound judgment and decision making.

• Ability to use sound judgment in responding to issues and concerns.

  Required

Salary : $33 - $52