What are the responsibilities and job description for the Facility Operations Assistant position at University of California, Riverside?
UC Riverside's Housing Services is recruiting for Facility Operations Assistant. The full salary range for the Facility Operations Assistant is $29.35 - $42.06 per hour. However, the expected pay scale for this position is up to $32.18 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. The Facility Operations Assistant supports the daily functions of both Housing Services and Auxiliary Facilities through a shared reporting structure. This cross-functional role requires clear communication, strong organization, and the ability to manage priorities across both departments. Provides administrative support to both departments on scheduling, calendar management and organizational needs. Intakes, triages, creates, and follows up on student/customer work requests to ensure work order completion. In collaboration with Housing and Aux Facilities, creates and oversees housing turnover schedules, and quality control mechanisms. Serves as a resource for residents, staff, conference guests, visitors, vendors, strategic partners, and other campus departments by phone, e-mail, and in-person. Maintains compliance with various safety inspections and other reporting/record-keeping requirements; organizes records, files, and departmental logs. Provides backup support to other departments Operations Assistant. Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Skill in listening, anticipating and responding to the needs and/or requests of staff and customers. Ability to identify with the customers perspective and maintain a commitment to excellent customer service. Ability to generate reports on a frequent basis or ad hoc as needed. Ability to oversee and maintain the departmental master calendar. Knowledge of and/or experience with program coordination, event planning/coordination, outreach activities, etc. Ability to collaborate and/or serve as liaison or control point between the department and internal/external service providers. Working Knowledge in Building, Custodial, and Maintenance Operations. Ability to organize tasks, documents, materials and systems with efficiency and accuracy. Skill and ability to maintain and oversee accurate record keeping with strict attention to detail. Proficient knowledge and ability using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Skill in making appropriate job decisions following established policies and procedures, or practices. Skill in independently researching questions and making appropriate recommendations, or making appropriate contacts for problem resolution. Skill in using professional and sound judgement to address issues or concerns. Ability to compose, proofread, edit and/or approve grammatically correct and accurate correspondence, memos, flyers, presentations, etc. Skill and ability to understand, interpret and/or apply the department's/university's policies and procedures to customers and requests. Exceptional communication skills, verbal and written, and ability to interact effectively with departmental staff as well as campus and outside community members. Interacts with tact and diplomacy at all times.
degree
Bachelor's degree or education equivalent to college level coursework in a related field.
Preferred
- experience5 years of administrative experience in an office environment providing administrative support to staff, customers, visitors etc; or an equivalent combination of education and experience.Required
Must successfully complete a background check prior to appointment start date.
required
Required
Skill in listening, anticipating and responding to the needs and/or requests of staff and customers. Ability to identify with the customers perspective and maintain a commitment to excellent customer service. Ability to generate reports on a frequent basis or ad hoc as needed. Ability to oversee and maintain the departmental master calendar. Knowledge of and/or experience with program coordination, event planning/coordination, outreach activities, etc. Ability to collaborate and/or serve as liaison or control point between the department and internal/external service providers. Working Knowledge in Building, Custodial, and Maintenance Operations. Ability to organize tasks, documents, materials and systems with efficiency and accuracy. Skill and ability to maintain and oversee accurate record keeping with strict attention to detail. Proficient knowledge and ability using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Skill in making appropriate job decisions following established policies and procedures, or practices. Skill in independently researching questions and making appropriate recommendations, or making appropriate contacts for problem resolution. Skill in using professional and sound judgement to address issues or concerns. Ability to compose, proofread, edit and/or approve grammatically correct and accurate correspondence, memos, flyers, presentations, etc. Skill and ability to understand, interpret and/or apply the department's/university's policies and procedures to customers and requests. Exceptional communication skills, verbal and written, and ability to interact effectively with departmental staff as well as campus and outside community members. Interacts with tact and diplomacy at all times.
- Skill in listening, anticipating and responding to the needs and/or requests of staff and customers. Ability to identify with the customers perspective and maintain a commitment to excellent customer service.Required
Salary : $29 - $42