Demo

Business Systems Analyst, Holistic Health Operations

University of California, Riverside and Careers
Riverside, CA Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026
Under the general supervision of the Assistant Director of Administrative Operations, the Business Systems Analyst provides analytical, technical, and project management support for the Holistic Health Division, which encompasses the Student Health Center, Counseling and Psychological Services, Case Management, SWIFT Crisis Mobile Response, and The Well, Health Education and Promotion departments. The incumbent plays a key role in leveraging data and technology to enhance clinical and administrative operations across the division. This position supports the development, implementation, and optimization of health information systems—including Epic and related applications—and ensures that technology solutions align with campus and divisional priorities. The analyst drives data-informed decision-making by designing and maintaining dashboards, compiling and interpreting EMR data, and reporting on health trends, productivity metrics, and service outcomes. Acting as the liaison between Holistic Health and Information Technology Solutions (ITS), the incumbent coordinates system improvements, ensures end-user needs are met, and manages IT-related projects that enhance efficiency, service delivery, and student well-being outcomes. The full salary range for the Business Systems Analyst, Holistic Health Operations is $75,900 - $137,300 annually. However, the expected pay scale for this position is up to $106,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
degree
Bachelor's degree in related area and/or equivalent experience/training.
Required

  • experience
    4 - 7 years of related experience.
    Required

  • Must pass a background check.
    required
    Required

Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. Thorough knowledge of related areas of IT. Thorough knowledge of business and process analysis functions. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Thorough knowledge of business processes and procedures. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Demonstrated testing and test planning skills. Broad knowledge relating to software design. In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description. Demonstrated ability to work with others from diverse backgrounds.
  • Thorough knowledge of business and process analysis functions.
    Required

Salary : $75,900 - $137,300

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