What are the responsibilities and job description for the Call Center Representative III (El Paso Health) position at University Medical Center of El Paso?
Work Experience
Three years of experience working in a call center environment within the healthcare industry required, preferably with experience in Medicare, Medicaid, CHIP and/or Third Party Administration. Two years of experience with CPT, HCPCS, and ICD-10 diagnostic coding preferred. Versed in member benefits and enrollment, authorizations, provider claims and billing with the ability to understand, analyze, and remediate issues. Claims processing/adjudicating and medical billing experience preferred.
License/Registration/Certification
CPT Coding Certification preferred.
Education and Training
High school diploma or equivalent required.
